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Sand Mountain Toyota

Albertville, AL

4.9
641 Reviews

9167 US Hwy 431

Albertville, AL

35950

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Showing 641 reviews

July 23, 2023

I had a very good experience with Sand Mountain Toyota. . Clay Guthrie did a great job with our purchase! More

by tnhog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Guthrie
Jul 24, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us! We appreciate your kind words and business!

July 22, 2023

Staff was courteous. , friendly. Answered all my questions, helped me understand the warranty. Salesman was knowledgeable of the technology and was very professional in s More

by rooks74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Guthrie and Chad
Jul 24, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us! We appreciate your kind words and business!

July 13, 2023

Great service Technician found problem Matt Formby is a great asset to your company great attitude More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Formby
Jul 13, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business!!

July 10, 2023

Great Service Great People Always On Time With Fast Service We will be back Vickie More

by vesizemore.sizemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Formby
Jul 11, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business!!

July 03, 2023

Scheduled at 8:30am, started on time. Wait time. About 40 minutes. Much better that previous visits. Good work there. Nice waiting area. Complimentary inspection completed V6 More

by Salvador Millan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 05, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your business!!

June 30, 2023

They did a great job working with us and notified us when our car came in. They updated us throughout the buying process. Very helpful! More

by Cdjemango
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Colvin
Jun 30, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business!!

June 29, 2023

Have an efficient system in place to greet customers, find out their needs and get to work on the vehicle quickly. More

by jim49erfan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Formby
Jun 30, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business!!

June 29, 2023

Great experience every time we go there. Would recommend them to anyone. Very friendly and prompt. More

by dysman35
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Troy
Jun 30, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business!!

June 28, 2023

Sand Mountain Toyota was our best car buying experience yet. Drew was our salesman and Chad was the sales manager. Both were highly professional, honest, and friendly. We will definitely be returning custo More

by Steve F
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drew, Chad
Jun 29, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business!!

June 28, 2023

New truck December 2022. Still only 1 key fob. Brakes squeal loudly. Taken back 3 times. Today Toyota working on a fix. Will let you know when we have one More

by biglar44
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jun 29, 2023 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We are sorry about the key fob and even though we have no control over it we are on the phone everyday pushing for the keys. We can't seem to understand how we can get the entire car built but only a single key. Hopefully the fix is on the way and you have your fob soon. Toyota will reach out as soon as they get a time.

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