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Sand Mountain Toyota

Albertville, AL

4.9
677 Reviews

9167 US Hwy 431

Albertville, AL

35950

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Showing 677 reviews

February 23, 2025

Friendly staff very efficient, gets you in and out with little waiting, will definitely be back for another service. More

by jkirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Feb 24, 2025 -

Sand Mountain Toyota responded

Thank you for your positive feedback. We appreciate your kind words and business!

February 23, 2025

Service was as expected. Communication on computers need updating or reviewing. A few more smiles and friendliness would help. More

by judee.pritchett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt + one didn’t give name
Feb 24, 2025 -

Sand Mountain Toyota responded

Thank you for your feedback. We are sorry your expectations were not met this time but will work to make it better the next time you are in.

February 21, 2025

Great service as usual, honest and trustworthy for both sales and service. Wouldn't buy a Toyota from any other dealer! More

by SandMountainFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Formby
Feb 24, 2025 -

Sand Mountain Toyota responded

Thank you so much for your review! We appreciate your kind words and business. Thanks for being a Fan!!

February 18, 2025

Don't buy from Sand Mountain Toyota. Their used cars are lemons. I'm a senior citizen and have spent over $5,000 in repairs(even with an extended warranty). The service was great. BEWARE More

by monkeysuncle1958
Recommend Dealer
No
Employees Worked With
Chris
Feb 19, 2025 -

Sand Mountain Toyota responded

We are sorry you've had issues with the pre owned vehicle you purchased from us. Is this for a 2015 Honda Pilot you bought in April of 2023? We would love to try and help resolve the issue if you would contact us. You can ask for Jerry at 256-878-0789.

February 18, 2025

Jason in service is by far the best, great customer service he has been taking care of my vehicles for years More

by RICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 19, 2025 -

Sand Mountain Toyota responded

Thank you for your kind words about Jason! We appreciate your business and look forward to many more years or serving you!

February 16, 2025

I went to SMT due to an unusual sound in my car. Upon arrival, I was greeted by someone before I even got out of my car. Trent, service department was very helpful and made it possible for my car t More

by mariemccollum94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Presley Amy(I think) helped with insurance and rental car
Feb 17, 2025 -

Sand Mountain Toyota responded

Thank you so much for taking the time to review us! We appreciate your kind words and business!

February 13, 2025

Great service! Love that they wash my vehicle when I take it in for a service. More

by Jimerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Feb 17, 2025 -

Sand Mountain Toyota responded

Thank you for your review! We appreciate your business!!!!

February 08, 2025

Customer service was great. I would highly recommend sand mountain Toyota. To my friends and family. Great job. More

by Kawilks04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 10, 2025 -

Sand Mountain Toyota responded

Thank you so much for recommending us! We appreciate your business!!

January 31, 2025

They were very thorough, time efficient and kind. I really like dealing with them and so glad I bought from them. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 03, 2025 -

Sand Mountain Toyota responded

Thank you so much for your review. We truly appreciate your kind words and business!!

January 30, 2025

Service dept completed work as quick as parts arrived on site…Trent was awesome and professional More

by johnjkingjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent preston
Jan 31, 2025 -

Sand Mountain Toyota responded

Thank you so much for your review. We appreciate the kind words about Trent and our service department. Thanks again for your business.

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