Sandberg Volvo Cars

Great Buying Experience This is my third purchasing experience with Sandberg and it keeps getting better every time. The sales staff is respectful, knowledgeable, and perso This is my third purchasing experience with Sandberg and it keeps getting better every time. The sales staff is respectful, knowledgeable, and personable. Isaac is without question, the best automobile salesperson with whom it has been my pleasure to work. The extended team of Victor, Tim, and Benjamin were also extremely helpful. Both transactions of purchasing and selling my new and old vehicles, respectively, could not have been made more easy. Truly hassle free shopping. The newly remodeled showroom was also most impressive. More

Prompt. Friendly. Well done I was early for appointment (20,000 mi. service) but was gotten right in for the service. Service information was printed out for me & was completed I was early for appointment (20,000 mi. service) but was gotten right in for the service. Service information was printed out for me & was completed promptly. Service rep (Natalie) was friendly and knowledgeable, as always. More

Amazing customer service Same day appointment, discounted price for synthetic oil, car wash. Friendly atmosphere at entire dealership that recognize value of personalized cust Same day appointment, discounted price for synthetic oil, car wash. Friendly atmosphere at entire dealership that recognize value of personalized customer service. Been a Sandberg customer since 1987! More

Great service from Sandberg Oh, no! Our Memorial Day weekend getaway was going well, till our SUV gave us a shock. Suddenly our 2010 XC60 was rough idling and showing scary messa Oh, no! Our Memorial Day weekend getaway was going well, till our SUV gave us a shock. Suddenly our 2010 XC60 was rough idling and showing scary messages. We drove it slowly it into Sandberg with fears of a huge bill after a long time in the shop. This was our first experience with them. We were well-received (even our dogs). Since we thought trading the vehicle on a later model might be the best solution, we talked with Bill and Jack in Sales. They loaned us a 2014 XC60 (we like that model) so we could get home and test drive a possible trade at the same time. We left our SUV for troubleshooting. The next morning I heard from Natalie in the Service department. Together we made a plan. Natalie kept me informed about results of diagnosis and options for proceeding. She was open to an additional test I requested. The work was done expeditiously and effectively. Communications and flexibility were excellent. Long story short, for a reasonable cost, our Volvo came back to life the day after we brought it in to Sandberg. What a relief! Our thanks to Sandberg Sales and Service. More

Feras & the Sandberg team are the best! I have been a Volvo driver for over ten years, and had found a Mazda6 that made me want to make the switch. I came onto the lot, with it in my mind th I have been a Volvo driver for over ten years, and had found a Mazda6 that made me want to make the switch. I came onto the lot, with it in my mind that this test drive was to prove to myself, I wanted the Mazda. Feras Abou-Zaki and I had chatted on the phone regarding my price range, what I was looking for in a vehicle and my interest in test driving a used 2014 S60. Upon my arrival I was greeted with a smile and firm hand shake by Feras. After offering me refreshments, we sat down and recapped our phone conversation. He kindly explained pricing on the 2014 I had been looking at, and an estimation of what my total amount financed would end up being. It made perfect sense after he provided me with additional information – I would need to spend more than desired on this car. To my surprise, he had really done his homework – he found a 2012 S60 that looked identical to the vehicle I was interested in and had it pulled up and ready for a test drive. I actually had fun on the test drive! Feras shared information about the vehicle, while getting to know me as well. I felt like he genuinely cared, as opposed to just trying to sell me a car. After the test drive, he inquired about questions and concerns rather than jumping into pricing. At this point, I was super excited about the car and wanted to talk numbers. Feras presented me with pricing information on the 2012 and the 2014 which painted a clearer picture, of what made the most sense for me. I wanted to let this information marinate and really take time in making my decision. Feras offered to let me take the vehicle overnight, and never once made me feel pressured to buy the car right then. I had decided this was the car for me and returned to Sandberg the next day. You cannot beat a perfect car at a perfect price. The whole Volvo crew (Feras, Winston, and the finance gentleman) really went above and beyond for me. The team made me feel like a VIP customer, even though I wasn’t buying the most expensive car on the lot. I walked away feeling great about my purchase, and even better about the deal. Special thanks to Feras, if it wasn't for him I probably would have bought the Mazda. Thank you so much! More

Excellent service and great prices My husband and I recently purchased a Volvo S60 from Sandberg Volvo and we had a great experience, from the knowledgeable staff to the negotiating pro My husband and I recently purchased a Volvo S60 from Sandberg Volvo and we had a great experience, from the knowledgeable staff to the negotiating process and the overall customer service. We came in with very specific criteria for our next vehicle and they found us a car that worked perfectly and we absolutely love it!! We felt like we got the best deal and we were treated with respect and weren't pressured like past experiences as other dealerships. You should feel comfortable with such a large purchase, and Victor and Feras really did that! We would recommend this dealership to anyone, this is a stand-up place. More

A PAINLESS AND FLAWLESS EXPERIENCE!!!!! Steve Haas helped guide us through our transaction with absolutely no pressure. I highly recommend this dealership. This is our 4th Volvo and they gave us a v helped guide us through our transaction with absolutely no pressure. I highly recommend this dealership. This is our 4th Volvo and they gave us a very fair trade-in value on our 2014 XC 60. The best part - we absolutely love our new Volvo! More

The dealership refused to honor and ship an order for an accessory part because they claimed that the published web price was in error. The price was changed on the web site AFTER the order was placed and accessory part because they claimed that the published web price was in error. The price was changed on the web site AFTER the order was placed and confirmed. But they still refused to ship it unless the price difference was paid. The difference between the published price and the corrected price was $42. The cost is small, but they paid a higher price in loss of customer confidence. More

My wife and I decided to purchase a XC 70 T6 AWD and after dealing with 5 Volvo dealerships we chose Sandberg Volvo in Lynnwood. We live in Olympia and based on the service provided on the phone and em after dealing with 5 Volvo dealerships we chose Sandberg Volvo in Lynnwood. We live in Olympia and based on the service provided on the phone and emails we decided on Sandberd Volvo in Lynnwood. We were fortunate to have Todd field our calls and emails and he never made us feel rushed with our questions. He found the Volvo we wanted in the color we wanted and coordinated with another dealership to get the requested vehicle. We got the platinum series with the BLIS system. The turbo is awesome and after having two Audi cars I can say the 300 horsepower turbo with the sport mode blew those cars away. I also got the 50000 mile/5 year maintenance plan and was offered 100000mile/10 year maintenance plan for an additional 9 dollars a month which I took advantage of. The sales manager, Sam Hung was equally service oriented and took great care of us and helped set up our phones and navigation system and gave us a great tour of our new XC 70. I was referred by a colleague who lives in Chehalis who purchased two Volvos in Lynnwood Volvo. We had completed this purchase with a very active 33 month old. The walk through and vehicle orientation was completed individually so we could take turns watching our daughter. Double the time spent with us without feeling rushed. The Sandberg Volvo dealership in Lynnwood also has a kid friendly and well stocked playroom. I highly recommend this Volvo dealership looking for exceptional and genuinely friendly service. Look for Todd and Sam to make your next Volvo purchase hassle free. Plus get the Costco pricing if you are a Costco member. More

BUYER BEWARE! Do NOT buy used vehicles from them. With in 20 miles of leaving the dealership we have a dead battery, a check engine warning and a non functioning Navigation system/radio. Their reply is we sh 20 miles of leaving the dealership we have a dead battery, a check engine warning and a non functioning Navigation system/radio. Their reply is we should have bought the extended warranty (which they did NOT offer to sell us). I realize it is a used vehicle but they would have had to jump start the car for our test drive so they knew there were problems. More