Sanders Ford Inc

Pleasant and professional! Marty, Greg, and Kevin were VERY helpful! We inquired about a used car on the Jacksonville lot, and by lunchtime that day, the car was in Swansboro f Marty, Greg, and Kevin were VERY helpful! We inquired about a used car on the Jacksonville lot, and by lunchtime that day, the car was in Swansboro for us to see. Unfortunately, we could not get there before the dealership closed, so the car was made available to us after hours to check out. There was absolutely no pressure to look at anything else or buy anything we were not interested in. When returned on Monday to test drive the car, Marty had the keys ready for us. We briefly discussed numbers, and we were able to secure an excellent deal. Kevin took extra time to explain our warranty options and answered our questions thoroughly. The following day I stopped by my insurance provider to inform them that I had bought a new vehicle to find out that before I was able to get there, Marty had already called them with the information! Where I come from, dealing with insurance companies is the sole responsibility of the driver so this was an added, pleasant surprise! More

Peter was outstanding. I have bought and leased a ton of cars in my day and working with him was the smoothest process. Highly recommended! was outstanding. I have bought and leased a ton of cars in my day and working with him was the smoothest process. Highly recommended! More

Sanders Ford Joy and Mykola were an absolute pleasure to work with. However, the sales manager that was a part of this deal was less than pleasant. Throughout the Joy and Mykola were an absolute pleasure to work with. However, the sales manager that was a part of this deal was less than pleasant. Throughout the deal I may have spoke to him once and it was as if he could not have cared less if I purchased elsewhere. I feel that my experience would have been much greater if I could have worked directly with Joy and Mykola, and left the sales manager out of the deal. More

F-150 Great day! Walked in looking for a truck and ended up buying one off the lot. Bruce Wright had been searching the inventory for a while to find us the Great day! Walked in looking for a truck and ended up buying one off the lot. Bruce Wright had been searching the inventory for a while to find us the right F-150. More

Wonderful professionals This salesman waited nearly six months for me and my wife Jean. On June 10 we made up our minds, drove over to Swansboro, NC found the car we wanted. This salesman waited nearly six months for me and my wife Jean. On June 10 we made up our minds, drove over to Swansboro, NC found the car we wanted. However, Marty MacFarlane was off for the day. Mr. Eric Jones assisted me and my wife and by the after noon my wife and I drove home with our car . I was happy with our car and the two gentlemen that helped us were professional, and knowable. More

Outstanding Customer Service!! When I first thought about purchasing a Ford, I knew that I wanted to visit Charles at Sanders Ford. My family has done business with him for over 20 When I first thought about purchasing a Ford, I knew that I wanted to visit Charles at Sanders Ford. My family has done business with him for over 20 years now. Every time Charles has been nothing but helpful, friendly and courteous. I purchase my first Pre-owned Certified Ford June 2014 and truly enjoy it. If there were any questions or concerns, Charles was understanding and took care of the issue. Charles was a true pleasure to work with and the entire team made my purchase an enjoyable experience. Thank you Charles and Sanders Ford!!! More

Great Experience The staff were very friendly and helped make my whole family comfortable. They were also very attentive to my son and interacted with him kindly. Woul The staff were very friendly and helped make my whole family comfortable. They were also very attentive to my son and interacted with him kindly. Would have been a perfect experience if the price of the vehicle was slightly lower. Otherwise great. More

Fast and totallyh efficient Fast definition and understanding of my need. Immediate and adequate answer. In 3 hours time. solution is implemented from A to Z. Car ready to go; pa Fast definition and understanding of my need. Immediate and adequate answer. In 3 hours time. solution is implemented from A to Z. Car ready to go; paperwork signed. We check hands, thanks and Bye. I simply love the way John Berger and Ford Sanders deal: professionalism, respect and kindness. Bravo John and Ford Sanders. Totally recommend to friends and relations. More

Randy Great experience. Randy kept me around and informed throughout. The selection was great and I never had a question that was not answered. Best experie Great experience. Randy kept me around and informed throughout. The selection was great and I never had a question that was not answered. Best experience yet! More

New F-150 Easy buying experience. Ralph and Bruce were consummate professionals throughout. The detail department leaves a lot to be desired but otherwise gre Easy buying experience. Ralph and Bruce were consummate professionals throughout. The detail department leaves a lot to be desired but otherwise great experience. Keep up the good work. More