Sanders Ford Inc

My husband and I went to Sanders Ford to find a family car, and as soon as we got out of our car Michael Coloton was there to greet us. He was very honest and straight. He worked very hard to get us the p car, and as soon as we got out of our car Michael Coloton was there to greet us. He was very honest and straight. He worked very hard to get us the price and payment plan that we needed. He was awesome to work with and made us feel like we were dealing with an old friend. We left that day with a 2010 Ford Fusion. An awesome early birthday present with a birthday discount. That evening my car would not start and we didn't have any jumper cables, Micheal came out to our house on a Friday night to jump our car and taught me how to turn off the lights. We were so appreciative that he drove the 30 minute drive to help us out and even gave us a pair of jumper cables. I defiantly will do all of my business with him and the Ford family. More

Awesome my experience was very good they meet all my needs and made sure I understood everything that was available to me thank you very much for the car needs and made sure I understood everything that was available to me thank you very much for the car More

I would absolutely recommend Sanders Ford of Swansboro, NC to anyone in the market for a new Ford vehicle. Both Mike Coloton and John Mooney were extremely knowledgeable, polite and professional, and ulti NC to anyone in the market for a new Ford vehicle. Both Mike Coloton and John Mooney were extremely knowledgeable, polite and professional, and ultimately made my experience there the best new car purchase I have ever had. Again, highly recommended, go see the guys at Sanders Swansboro, you won’t be disappointed. More

While my wife and I were not in the market for a car, an automobile accident forced our hand, and upon our first visit to Sanders Ford in Jacksonville, N.C., we were extremely lucky and blessed to meet Mr. automobile accident forced our hand, and upon our first visit to Sanders Ford in Jacksonville, N.C., we were extremely lucky and blessed to meet Mr. Ralph Tusing. Mr. Tusing, a seasoned professional who excels in effective and positive communications, accurately assessed our needs and provided us with information about the vehicles we inquired about and permitted us to test drive the vehicles all in a no pressure sales environment. Mr. Tusing was extremely understanding about our situation and timeline, and he gave us the time and space we needed to make our decision before moving forward with our sales transaction. Mr. Tusing recognizes the value of extraordinary customer service, and he exceeded our expectations throughout the entire purchase. Thank you, sir! More

Everything was outstanding from start to finish. I walked in on a referral from a friend specifically to Mr Kevin Blake and told him my exact situation and he was able to put me in an exact fix for my situat in on a referral from a friend specifically to Mr Kevin Blake and told him my exact situation and he was able to put me in an exact fix for my situation. My previous car buying experiences have taken hours to full days but with Kevin it was literally minutes. I have already referred several of my Marines to him after they saw what I'm driving and how simple it was to get from A to Z. More

I blew the head gaskets in my 2005 Ford Excursion and took into Sanders Ford. First person I spoke with was J.B. Bryant and he was awesome to work with throughout the whole entire process. He kept me inf took into Sanders Ford. First person I spoke with was J.B. Bryant and he was awesome to work with throughout the whole entire process. He kept me informed throughout the whole entire process which was awesome. I usually prefer to work on my own vehicles but it was kind of great that J.B. was able to let me talk to the mechanic Danielle. If you have any worries being a diesel owner and wondering who you have working on your truck he is the man. More

This was my best auto purchase experience thus far. The staff members were very courteous and accomodating to me and my family while we were waiting to close the deal. Since my purchase I have received sev staff members were very courteous and accomodating to me and my family while we were waiting to close the deal. Since my purchase I have received several emails from my sales rep expressing his gratitude and extending his assistance at any time during my ownership of my new vehicle. As an active duty military member I would favorably recommend Sander's Ford to my fellow military members. They are doing business the right way when so many other dealerships are out to make a quick buck and take advantage of junior military members. More

I visited the Ford dealership initially to consider a used or new vehicle to replace the Ford I owned, which was on a lease. Prior to my visit, I spoke with John Berger on the phone, who answered some q used or new vehicle to replace the Ford I owned, which was on a lease. Prior to my visit, I spoke with John Berger on the phone, who answered some questions I had about ending a lease contract. He referred me to the salesperson who helped me a few years ago with my initial Ford purchase, Geoff Kersey. However, when I visited the dealership, Mr. Kersey was helping another customer, and, instead of making me wait on him to finish, he hooked me up with Kevin Blake, which I appreciated. Mr. Blake was very courteous as well as knowledgeable. He readily supplied information about the car(s) I was considering, allowing me to make an informed decision. I am grateful he didn't attempt to pressure me into buying, but instead gave every appearance of allowing me the time I needed to think about my options and also discuss it with my husband. The dealership was quite busy when we returned to finalize the paperwork, and we did experience a bit of a wait. However, when we visited the finance department, it was very smooth and painless. While we were waiting, several other staff members approached us to make sure we were being helped. All in all, this was our second positive sales experience with Sanders Ford, and we feel very satisfied with both experiences. More

Sander's took the extra steps to make sure that you were treated respectfully and given a fair price. They understood what customer loyalty is and how it should be rewarded and acknowledged you as a va were treated respectfully and given a fair price. They understood what customer loyalty is and how it should be rewarded and acknowledged you as a valued customer instead of just another number. The service department was always extremely helpful to make sure you got everything done that you needed and didn't hide anything or do anything without first consulting with you. Also, they made sure to make sure that you not only got out the door but that you kept on running. They took ownership of their work and were not about to leave you stranded. More

I have always been extremely satisfied with all aspects of the Swansboro branch of Sanders Ford. The sales and service departments are customer oriented and go above and beyond to provide the best in all a of the Swansboro branch of Sanders Ford. The sales and service departments are customer oriented and go above and beyond to provide the best in all around customer satisfaction. More