Sanders Ford Inc

I blew the head gaskets in my 2005 Ford Excursion and took into Sanders Ford. First person I spoke with was J.B. Bryant and he was awesome to work with throughout the whole entire process. He kept me inf took into Sanders Ford. First person I spoke with was J.B. Bryant and he was awesome to work with throughout the whole entire process. He kept me informed throughout the whole entire process which was awesome. I usually prefer to work on my own vehicles but it was kind of great that J.B. was able to let me talk to the mechanic Danielle. If you have any worries being a diesel owner and wondering who you have working on your truck he is the man. More

This was my best auto purchase experience thus far. The staff members were very courteous and accomodating to me and my family while we were waiting to close the deal. Since my purchase I have received sev staff members were very courteous and accomodating to me and my family while we were waiting to close the deal. Since my purchase I have received several emails from my sales rep expressing his gratitude and extending his assistance at any time during my ownership of my new vehicle. As an active duty military member I would favorably recommend Sander's Ford to my fellow military members. They are doing business the right way when so many other dealerships are out to make a quick buck and take advantage of junior military members. More

I visited the Ford dealership initially to consider a used or new vehicle to replace the Ford I owned, which was on a lease. Prior to my visit, I spoke with John Berger on the phone, who answered some q used or new vehicle to replace the Ford I owned, which was on a lease. Prior to my visit, I spoke with John Berger on the phone, who answered some questions I had about ending a lease contract. He referred me to the salesperson who helped me a few years ago with my initial Ford purchase, Geoff Kersey. However, when I visited the dealership, Mr. Kersey was helping another customer, and, instead of making me wait on him to finish, he hooked me up with Kevin Blake, which I appreciated. Mr. Blake was very courteous as well as knowledgeable. He readily supplied information about the car(s) I was considering, allowing me to make an informed decision. I am grateful he didn't attempt to pressure me into buying, but instead gave every appearance of allowing me the time I needed to think about my options and also discuss it with my husband. The dealership was quite busy when we returned to finalize the paperwork, and we did experience a bit of a wait. However, when we visited the finance department, it was very smooth and painless. While we were waiting, several other staff members approached us to make sure we were being helped. All in all, this was our second positive sales experience with Sanders Ford, and we feel very satisfied with both experiences. More

Sander's took the extra steps to make sure that you were treated respectfully and given a fair price. They understood what customer loyalty is and how it should be rewarded and acknowledged you as a va were treated respectfully and given a fair price. They understood what customer loyalty is and how it should be rewarded and acknowledged you as a valued customer instead of just another number. The service department was always extremely helpful to make sure you got everything done that you needed and didn't hide anything or do anything without first consulting with you. Also, they made sure to make sure that you not only got out the door but that you kept on running. They took ownership of their work and were not about to leave you stranded. More

I have always been extremely satisfied with all aspects of the Swansboro branch of Sanders Ford. The sales and service departments are customer oriented and go above and beyond to provide the best in all a of the Swansboro branch of Sanders Ford. The sales and service departments are customer oriented and go above and beyond to provide the best in all around customer satisfaction. More

This has to be the greatest experience of buying a car that my husband and I have experienced in a long time. We were referred to Bruce from a friend and could not be any happier with his services and pr that my husband and I have experienced in a long time. We were referred to Bruce from a friend and could not be any happier with his services and professionalism. When we arrived to the dealership the car that we inquired about was pulled to the front and ready for us to test drive. During the test drive Bruce never pressured us and simply answered our questions. During the whole process Bruce was very friendly, knowledgeable and overall a great salesman and we would highly recommend him to anyone looking to purchase a new vehicle. This car purchase was PAINLESS and smooth! We are also very pleased with the staff of Sanders Ford. Everyone at the dealership was very friendly and courteous right down to the finance guy Mykola Sywanyk! Thanks for such a great car buying experience. More

We have been a satisfied customer of Sanders Ford since 2008 and looking forward to many more. This was the third Ford Bruce has sold us and with the help of Emmanuel this trip, we walked away very happy 2008 and looking forward to many more. This was the third Ford Bruce has sold us and with the help of Emmanuel this trip, we walked away very happy customers. They were very polite, considerate of our time and money. The entire Sanders team is the greatest. Thank you!! More

Ralph was wonderful to work with. He turned around a very bad experience with other depts and took care of my needs immediately. After numerous issues with a car repair, Ralph focused on my needs and worked bad experience with other depts and took care of my needs immediately. After numerous issues with a car repair, Ralph focused on my needs and worked with his team to make my experience special..providing me the best deal possible. I live 3 hours from this dealership and Ralph understood my need of turning around this deal quickly and efficiently in order to avoid any delays or traveling on my side. He understood the impact of my other bad experiences and truly started fresh with a new perspective. He found me the perfect car and had me out the door in less than 24 hours. I will certainly use Ralph and Sanders Ford in the future and also send business his way. THANK YOU Ralph.. More

Originally went to Dealership to get service on my used vehicle. Ended up buying a newer vehicle while there. Never had the service done on my used vehicle. Love the new vehicle and couldn't ask for a bett vehicle. Ended up buying a newer vehicle while there. Never had the service done on my used vehicle. Love the new vehicle and couldn't ask for a better salesmen. He was knowledgeable and very professional. He answered all my questions and continues to send me emails thanking me for my purchase and always makes sure that I completely satisfied with my purchase. This is the second vehicle I have bought from this dealership and have been very happy in both my purchases. More

I enjoyed everything about the experience. All the people I came in contact with were very friendly and respectful. There was no pressure to buy anything I came in contact with were very friendly and respectful. There was no pressure to buy anything More