Sanders Ford Inc

My friend traded in their VW to Sanders Ford so I contacted them to purchase it. Living in Virginia, I wasnt sure how the deal would work over the phone but the salesman that answered (Vinnie Havens) contacted them to purchase it. Living in Virginia, I wasnt sure how the deal would work over the phone but the salesman that answered (Vinnie Havens) helped me from the beginning. We were able to negotiate a price over the phone and they agreed to hold the car for my wife to come pick up. The best part was the handling of the paperwork and vehicle when my wife arrived. The car was clean, fueled up, and ready to go - as Vinnie promised it would be. The paperwork was ready and my wife was in and out in very short time. Overall, I was very pleased with the experience, especially since most of the work happened over the phone. More

We had a wonderful experience with Sanders Ford. The customer service was fabulous and the employees at Sanders very helpful and considerate as they made sure all our needs were met. customer service was fabulous and the employees at Sanders very helpful and considerate as they made sure all our needs were met. More

Went to Ralph for a new car, got me a 2013 ford fusion, got my sister a new focus, and even helped the ex-wife get a new escape! Great job Ralph. If you want a really great deal, tell him chris Channell se got my sister a new focus, and even helped the ex-wife get a new escape! Great job Ralph. If you want a really great deal, tell him chris Channell sent you.! More

This is the 4th vehicle we have purchased at Sanders Ford over the past 13 yrs. I cannot say enough good things about Sanders Ford. Our latest purchase was a few days ago and our wonderful salesman was Ralph over the past 13 yrs. I cannot say enough good things about Sanders Ford. Our latest purchase was a few days ago and our wonderful salesman was Ralph Tusing. I immediately felt like I was in good hands after talking with Ralph for only a few minutes. He was kind, not pushy, and I felt he genuinely wanted to find the vehicle we wanted at a fair price. He was very encouraging and spent the time I needed with him to make my decision with no pressure. I was very fortunate to find the exact model I was looking for, including the options we wanted/needed (or thought we needed!) except for a DVD system. He said that was no problem. They could install one for us. The vehicle was even in the color I wanted! He arranged financing at a fair interest rate and everything went smoothly with all of the paper work! (Joe Anderson,finance manager) is a whiz at what he does and it was fun working with him. I always dread the experience of buying a car, but Sanders Ford, Ralph, and Joe made it very easy and comfortable! With deepest appreciation, Linda Cappar More

I would like to say a great big thank you to my sales consultant Michael Coloton, for making me feel confident in purchasing my Nissan Altima. I was looking to trade in the car I'd had for the last 7 ye consultant Michael Coloton, for making me feel confident in purchasing my Nissan Altima. I was looking to trade in the car I'd had for the last 7 years and that was starting to have some major issues. Having paid off my car I didn't want to have a car payment that would stress me out each month. Michael was very patient and worked with me to make the right choice of car and car payment that I'd be comfortable with. From the test drives to signing all the paperwork, everyone I dealt with was very kind and courteous. I truly felt that Michael and Sanders Ford wanted me to leave the dealership completley satisfied with my purchase. I now happily recommend both to anyone needing to purchase a vehicle. More

I've bought a lot of cars in my time from many different dealers; I've never been to one where everyone was so excited and passionate obout helping. Best car buying experience I've had. Thank you! different dealers; I've never been to one where everyone was so excited and passionate obout helping. Best car buying experience I've had. Thank you! More

My experience was great. The staff was.super friendly. I would recommend Sanders Ford to friends and.family. Thanks for all your help. It was great! would recommend Sanders Ford to friends and.family. Thanks for all your help. It was great! More

Mr. Havens was patient, listened closely to my questions and concerns and was very courteous during the entire transaction. He was encouraging, not over enthusiastic or pushy. He ensured my satisfaction w and concerns and was very courteous during the entire transaction. He was encouraging, not over enthusiastic or pushy. He ensured my satisfaction was number one and was willing to take the time to address any issue either I or my wife may have had. Mr. Havens is a great asset to your team and I would recommend him to anyone I would refer to your dealership. Thank you Mr. Havens...Respectfully submitted, Frank and Debora Finkenbinder... More

This was the most pleasant car purchase we have ever been a part of. The usual games were not played between the buyer, salesman and sales manager. Zachary Wagner was very professional and honest with us. a part of. The usual games were not played between the buyer, salesman and sales manager. Zachary Wagner was very professional and honest with us. We will be back to buy again from Zach. More

My wife had previously bought a car from Sanders Ford in Swansboro and liked all the associates there. In looking for a truck at the right price, we shopped a couple of other dealerships before going here. Swansboro and liked all the associates there. In looking for a truck at the right price, we shopped a couple of other dealerships before going here. This was our last stop and Bruce was very professional and friendly. He never shut us down on price when we asked for a lower one. He simply took our price to the manager and came back with an accepted offer. Through the entire process, he was honest when answering all of our questions. When completing the transaction, we finished with Mykola and he too was very professional and friendly. At no time, did either associate pressure us into making a decision. We felt very good about the vehicle we were buying and about the dealership. There was no hesitation as to whether we were making the right decision. My wife has said that when she needs to trade up her current vehicle, she will definately go to this dealership and most definately will ask for Bruce. More