Sanders Ford Inc of Swansboro, NC - Service Center

Battery Change Was able to call and bring in the vehicle without an appointment to see why it would not start without charging the battery. After they did a diagnos Was able to call and bring in the vehicle without an appointment to see why it would not start without charging the battery. After they did a diagnostic, they discovered a bad cell in the battery and replaced it. They also did a complete diagnostic to ensure that nothing else was causing a problem. The folks in the office and service area were both polite and knowledgeable. More

Great Service Department I had a catastrophic transmission failure on my 2006 Ford Ranger. The Service Department worked with me to get my truck back on the road at a price I I had a catastrophic transmission failure on my 2006 Ford Ranger. The Service Department worked with me to get my truck back on the road at a price I could afford. More

Proud and professionial service personnel Arrived at 0725 was greated by Paul the head Mechanic for the service department of Sanders Ford in Swansboro North Carolina it was a real treat paul. Arrived at 0725 was greated by Paul the head Mechanic for the service department of Sanders Ford in Swansboro North Carolina it was a real treat paul. I felt at ease with his vast knowledge and pleasant personality. He was ready and knew of my appointment. When I returned to pick up my Ford 150, I was greated by Emily Smith who is their Service Advisor. She greated me with a smile and a very pleasant personality and very was well updated on my truck. I keep returning mainly due to the sincere and professional attitudes I received each time I use their services. All personnel I came in contact with were proud and pleasant individuals to talk with. Emily n Paul are awesome caring people and I want to thank them for a wonderful experience at their service department of Sanders Ford in Swansboro. Thanks!!!!! More

Great group of employees in service department. The whole service department treats their customers with real pride, professionalism and is a real joy to talk to/with. Paul the Mechanic and his peer The whole service department treats their customers with real pride, professionalism and is a real joy to talk to/with. Paul the Mechanic and his peers are always very knowledgeable, willing to share in depth their knowledge about their work. I always enjoy going there for my services. More

Mustang Help! I wanted to do something nice for my mother who is in hospice care. When she was younger she a 1965 Mustang. I thought it would be nice to rent a Mu I wanted to do something nice for my mother who is in hospice care. When she was younger she a 1965 Mustang. I thought it would be nice to rent a Mustang one weekend and drive her around some. I wanted to do this while she could still enjoy this. I called around to all the rental agencies in the area: (Morehead, Swansboro, Jacksonville, and New Bern) I was told that they don't hold specific vehicles and that they would not guarantee a mustang. I went to Sanders Ford in Swansboro and told my story to Kevin Blake. He listened and told me to come back on Saturday and that "they would fix me up". I went back Saturday morning and they were true to their work. Mr. Blake had Rob Winslow help me. They wrote me up for a 96 hour temporary registration and allowed me to pick any car I wanted. I chose a silver V6 Mustang and it was a hit with my mother!!! Thanks for helping me to make my mother's day! Sincerely, Frances Blue More

Since my retirement in 2007 and moving to the Swansboro area I have purchased two new Ford vehicles from Sanders Ford in Swansboro. The sales person was Mr. Eric Jones. Mr. Jones was super. I could not wis area I have purchased two new Ford vehicles from Sanders Ford in Swansboro. The sales person was Mr. Eric Jones. Mr. Jones was super. I could not wish for anyone better to work with. The last purchase, a 2012 Ford Edge, developed a leak in the transmission coolant line. When I took the car in to be checked, Tiffany O'Neal and Brandie Hatke from the service department were exceptional. Steve and the other technicians were also part of the problem solving. Thought I would send you this note showing my appreciation for those whose names were mentioned. They are an asset to your company. Thank you, Harold Glanden More