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Sanderson Lincoln Mercury

Phoenix, AZ

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10 Reviews

2121 W Bell Rd

Phoenix, AZ

85023

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10 Reviews of Sanderson Lincoln Mercury

April 29, 2024

(This is a review on behalf of a friend as I acted as her broker). I have been involved with 20+ automotive transactions through the decades, and the team at Sanderson Lincoln are the benchmark. Spoke with More

by ChadPounder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Florian Nichitean, Mitchell Puckett
August 24, 2019

Great experience! Highly recommend! Just bought & financed a used car for the first time from this dealership - I highly recommend them! Everyone warned me to be careful and told me horr More

by Hope27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Beaudry
September 08, 2017

MKX transmission slipping My wife and I noted that our 2016 Lincoln MKX Reserve transmission was slipping on a few different occations and my wife got to the point she would no More

by Tambo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Marino
June 23, 2017

Very Helpful We had bought a vechile a year ago the battery gave out in Flagstagg they were very helpful on what to ask the service people in regulated to how the More

by Lola50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Mason
November 09, 2016

Simply awful The service that I found at this dealership was absolutely atrocious. Charles Landis was my service advisor and I repeat was my service advisor and wo More

by eric sterling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Landis
September 26, 2016

uncaring and rude if you don't do things their way I purchased a car from them and everything was fine and dandy until I needed help with issues with the car that was under its new car base warranty. I More

by enclave never again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Landis and Ken the service manager
July 16, 2016

Sanderson Lincoln lied about everything Our salesman John Losano lied about everything when making the sale. The sale was closed on the Touring Suspension at one touch that would make my br More

by unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Losano
May 11, 2015

Excellent Bought a mkc, it was the most painless transaction we have ever had. Clay was very helpful and knowledgable about the car. Received a fair price on ou More

by Mercuryguy321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Kling
July 28, 2014

Great service, fast and friendly. The Quick lube department at Sanderson Lincoln is Phoenix's best kept secret. Joe and his team are true professionals who provide quality service, qu More

by westiesx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe the Quick lube manager
Aug 01, 2014 -

westiesx2 responded

Additionally, Ken and his team of service and parts professionals did a fabulous job replacing an outside rear view mirror quickly and at a reasonable price. Great job team. Good luck. Robert John Finlay 2007 Lincoln MKZ

July 12, 2012

Sanderson Lincoln treated us right. We leased a Lincoln MKZ & did better than we imaged. John is/was a Lincoln information Guru....He even made Navigation simple. Sync hands-free phone and I-pod was ready More

by LincolnFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.Fliss + Anthony & Adam