Sands Chevrolet - Glendale

Anger turns to appriciation When I took my new diesel van in for service because it would not run faster than 45 mph I was livid and ready to sue. This brand new Duramax diesel t When I took my new diesel van in for service because it would not run faster than 45 mph I was livid and ready to sue. This brand new Duramax diesel that requires an additive to clean the fuel system exhaust or something. It kept cycling. My employee was driving on the freeway and pulled off at a rest stop and called me and refused to drive it further. The speed limit on this freeway is 75 mph and those big trucks coming up behind scared the heck out of him. I took over to try and get it back to town. He was right, those big trucks almost blew us off the road. I called the dealer, my sales person Jon Shoop and he said bring it right in. When I got to the dealer my guns were loaded so to speak. I met with Mr Shoop and he said lets concentrate on the issue and get what ever is wrong corrected and go from there. He talked to the service manager and though they were very busy, Scott said he would do all he could to get it in there that day and see what the issue was. Scott called me a few hours later and said they found the problem and corrected it. He tried to explain to me what it was but I don't understand these things enough to understand. To be honest I didn't really care as long as it was fixed, and I could get it back on the road making money. Jon Shoop the salesman and the service department went way above and beyond their requirements to rectify a bad situation. They were very professional and courteous during the entire procedure. Thank you for that. I am not easy to get along with when I feel I have been wronged. I have found in life things happen. It is not so much things that happened, but how they are handled when they do. Sands has it figured out. More

Chad Fairchild was wonderful to work with! The service I received was was some of the best I have ever been part of. My a/c was not working during the 120 degree weather & Chad immediately prov The service I received was was some of the best I have ever been part of. My a/c was not working during the 120 degree weather & Chad immediately provided me with a rental car so that I would not be late to my second day at my new job! Sands Chevrolete had my car fixed & back to my by the end of the day. A/C working great & I will definitely be taking my car back there for service!! Thank you Chad Fairchild!! More

Sands Chevy Darwin Sosa fue un excelente vendedor y me ayudo mucho agarrar la troca que yo quise. Fue una experiencia muy buena. Darwin Sosa fue un excelente vendedor y me ayudo mucho agarrar la troca que yo quise. Fue una experiencia muy buena. More

Good sale Got called up by Ramon G. About the 4th of July sale going on at the dealership and was blown away again with the deals going. Was helped along the w Got called up by Ramon G. About the 4th of July sale going on at the dealership and was blown away again with the deals going. Was helped along the way by Alfred Aguilar and was very pleased. Thank you again all More

very good Cuando llegue al diller me atendio Uriel. muy atento llegue a pedir informacion muy atentos todos me convencieron su trato y ahora salgo con mu carro Cuando llegue al diller me atendio Uriel. muy atento llegue a pedir informacion muy atentos todos me convencieron su trato y ahora salgo con mu carro nuevo. More

Great Experience I had a great sales person Doug Morlan who had me in and out without a problem or has sale. Buying cars is not something that I like to do but this e I had a great sales person Doug Morlan who had me in and out without a problem or has sale. Buying cars is not something that I like to do but this experience was easy and straight forward. I would recommend this dealership and my salesman to anyone looking to buy a vehicle. More

Excellent experience We had been looking for several months all over the valley for a trade in on our F150 single cab for a crew cab at a decent price. My husband checked We had been looking for several months all over the valley for a trade in on our F150 single cab for a crew cab at a decent price. My husband checked the paper every week and circled and took notes and called all over the place.We went to many dealerships just to find out that we had not read the "small print". A big waste of time. Sands was our last stop. we dealt with Doug Morlan. He was great! Very relaxed, no hard sell, and he listened! They gave us a great deal on our trade in (especially compared to other dealers) and we drove off in a new Silverado! Really great experience!!! I would definitely recommend Sands Chevrolet!!! More

Quick, knowledgable and honest I typically hate the car shopping experience, however, I was pleasantly surprised when I stopped by Sands Chevy in Glendale. Josh Chavez was extremely I typically hate the car shopping experience, however, I was pleasantly surprised when I stopped by Sands Chevy in Glendale. Josh Chavez was extremely helpful, and it was evident to me that he put forth real effort to get me into the car I was looking at for a good price. I appreciated his knowledge of the cars I was looking at, his urgency and desire to not waste my time. I was also extremely impressed by him and his colleagues customer service. More

Quick, short, and amazing! From the minute we got there, everyone was extremely friendly and helpful! We walked in after dealing with the owner Jerry and Marshall and they had u From the minute we got there, everyone was extremely friendly and helpful! We walked in after dealing with the owner Jerry and Marshall and they had us in an out within an hour! Highly recommend! More