Sands Chevrolet - Glendale - Service Center

Best Service Feel right at home and my service rep is awesome. My truck is well taken care of. Anytime of called my appointments are based on when its good for me. Feel right at home and my service rep is awesome. My truck is well taken care of. Anytime of called my appointments are based on when its good for me. More

Poor Customer Service It took just over two hour for my car to just get an oil change. Customer service representative did not apologize for the time. He did not treat me r It took just over two hour for my car to just get an oil change. Customer service representative did not apologize for the time. He did not treat me respectfully as a customer because I am a young adult. Every time I ask for them to show me the oil they just changed in my car, he gave me a look like I was stupid. Disappointment in the faculty in this facility. More

extremely disappointed my experience has reaffirmed my belief about car dealership mechanical work, I was lied to and the work that was supposed to be done, was not even don my experience has reaffirmed my belief about car dealership mechanical work, I was lied to and the work that was supposed to be done, was not even done. I already had to take my vehicle back for work not performed right the first time. I'm a disabled veteran and was told that the dealership gave a 10% discount ,I didn't receive that or any other things that me and Mr. Martinez discussed. I trusted that everything would be taken care of since I mentioned that I am sick and I needed my car to be trip ready for my trip. We discussed frontend work that was not done and I could've been killed, I wasn't informed that the work was not done. I am a Post-traumatic vet and this has not helped me at all. I will bring my vehicle back in and see what the service manager will help me with ,even gave me the wrong floor mat? More

Great Treated very nice by the service representative. Got a free loaner car to drive in case the car needed more than one day to repair. Treated very nice by the service representative. Got a free loaner car to drive in case the car needed more than one day to repair. More

Scott does a great job! We have had all of our work and service done on our 2013 Chevrolet Silverado at Sands Glendale and have always been treated well and been happy with t We have had all of our work and service done on our 2013 Chevrolet Silverado at Sands Glendale and have always been treated well and been happy with the service provided. Scott Rodgers is our service consultant and he always takes very good care of us. Recently we took our son’s 2014 Chevrolet Silverado to Scott/Sands Glendale for an oil change, tire rotation, A/C repair and four recalls. Scott again took great care to make sure our vehicle was done correctly and in a timely manner. More

Great service, above and beyond Sands Chevrolet wasn't the closest dealer but I took my 2006 Saturn to their service department because of their good reviews, and I wasn't disappoint Sands Chevrolet wasn't the closest dealer but I took my 2006 Saturn to their service department because of their good reviews, and I wasn't disappointed. I called them initially about a small cosmetic issue with the car and I spoke with a friendly service advisor, Matthew Miller. He advised me that there was a recall on my vehicle relating to the ignition switch. I took the car in and they repaired the ignition switch in the time frame that Matthew told me. Some other issues came up with the car and Sands Chevrolet treated me more than fairly. I will definitely make the longer drive in the future if I need service on my vehicle or if I'm looking to buy new one. Very happy customer, Ben K More

Warranty replacement of car turbo Service was great. Adam called us and let us know that he was going to have to order the turbo and he would have our car ready the next day. Service was great. Adam called us and let us know that he was going to have to order the turbo and he would have our car ready the next day. More

Engine light on Volt I was on a long distance trip when the engine light came on. The service person named Juan was great help when I got back into town. I could not mis I was on a long distance trip when the engine light came on. The service person named Juan was great help when I got back into town. I could not miss work just coming back from vacation, and I told this to Juan. He got me into a loaner car so I did not miss work. He also made sure the service guys took additional steps on the cause of the engine light. The only reason I give it 4 stars rather than 5, is my history has not always been this good with their service department, but my confidence in their service was renewed. More

Loyal Customer since 2011 I have confidence my car is still in mint condition due to the attention and level of service I receive from former employee Kyle Johnson, Micheal Jaj I have confidence my car is still in mint condition due to the attention and level of service I receive from former employee Kyle Johnson, Micheal Jajou and James Black. They fight the clock and my service issues don't stand a chance, and they're also knowledgeable about the dealership service coupons which help my bottom-line. Also they always make me laugh. I never go anywhere else because I know they care. More

Tried the rest now try the best! I have used other dealers service centers and none of them compare to sands. Each and every time I have needed sands they have stepped up to the plate I have used other dealers service centers and none of them compare to sands. Each and every time I have needed sands they have stepped up to the plate and delivered amazing service in the rare instances I have ever had an issue (sands customer for over 12 years) sands management took care of th issues with no problems other than a simple phone call. In short do yourself and your sanity a favor just go to sands. More