Sands Chrysler Jeep Dodge RAM

Bill Cody has always been there for me, Russ Bill Cody has always been there for me, Russ Lichtenwalner in service is first class, and Marty Tripp in sales has sold me two new vehicles. Ret Bill Cody has always been there for me, Russ Lichtenwalner in service is first class, and Marty Tripp in sales has sold me two new vehicles. Returning to a dealer back-to-back says something about a good dealer. My problem and why I only rated an "okay" on Customer Service does NOT in anyway reflect on Bill, Russ or Marty, but rather another salesperson who was too quick to judge customers (my daughter and her finance). Had he not been so quick to judge, he could have done an upsale with my kids, I would have stood behind it as I did at another dealer and life would have been good all the way around. Sincerely, Chuck Hamilton More

I think I have to rate my experience between very good and excellent, so let's just go with excellent. :) Everyone was helpful, starting with Amy, then Matt, then Derek who spent time with me, was very h and excellent, so let's just go with excellent. :) Everyone was helpful, starting with Amy, then Matt, then Derek who spent time with me, was very helpful, knowledgeable, and patient with all my questions. And so far loving the Jeep! More

Experience with Sands Auto Group was terrific. All the employees that helped us were wonderful and very knowledgeable. Made for a good car buying experience.Would recommend to anyone. employees that helped us were wonderful and very knowledgeable. Made for a good car buying experience.Would recommend to anyone. More

Amy answered phone and was very helpful. I believe she is also the one who got both jeeps to your dealership as to not make me have to drive from quakerstown to red hill as it was already a one and a half ho also the one who got both jeeps to your dealership as to not make me have to drive from quakerstown to red hill as it was already a one and a half hour ride for me. That was greatly appreciated. Mark Cardillo was a pleasure to work with, both friendly and knowledgable. I would say the only negative aspect was that I was thinking the loan would be at 6% and it came back at 8%. I would have thought I would have been called to see if it was something that I would have a problem with but was not called. Otherwise it was a good experience to deal with Sands Auto Group. Thank you. More

We purchased a 2007 Jeep Commander from Sands a year and a half ago. We recently started having major engine problems. After taking it to a local mechanic, they told us we had major engine failure which wou a half ago. We recently started having major engine problems. After taking it to a local mechanic, they told us we had major engine failure which would cost minimum of $1500.00 to repair. We obviously were upset given that this car was only 18 months from when we purchased it and only had 60k miles on it. Sands towed the vehicle to their dealer and after review suggested I call Jeep directly because I was dealing with a Jeep warranty/recall issue. Russ from Sands went above and beyond to help us. He got us a rental car so we were able to transport our two young children while they were working on our Jeep. He also had numerous conversations with Jeep on our behalf and eventually got it so that Jeep covered our issues under the warranty. This was a huge deal to us because we otherwise would not have a working car. I have never had a mechanic with such good customer service and genuine care to help his customers. Our opinion of Sands has definitely changed and we would absolutely recommend them to others for service. More

Looking for a new Jeep and decided to do our preliminary shopping online.Specifeid the options we were looking for,finance package we desired and trade in value we had hoped to recieve. Contacted 6 (six)dea shopping online.Specifeid the options we were looking for,finance package we desired and trade in value we had hoped to recieve. Contacted 6 (six)dealerships and Sands was the first to respond.Gave it a week to field all inquires.After numerous visits,phone conversations and emails we decided to go with Sands.We set up an appt. and from the moment we stepped out onto the lot we knew it was going to be a good experience which we found Very Refreshing!We were greeted and directed to our Salesman-Mark Cardillo- in a very professional and friendly manner.We sat down with Mark and went over the options we desired. He diligently proceeded to satisfy our request.Kudos to his honesty,he informed us that vehicle was not on his lot (and being the weekend)he could have it in 2 (two)days.Our current vehicle was assessed and we were given a very fair price.In closing,this was a Great Experience and Mark went above and beyond our expectations! Thank You To The Whole Sands Team! Best Regards, Tony & Robin More

We looked for a car online and found it here. Derek was friendly and welcoming as a salesmen. After scheduling an appointment online, he called the next morning before they open to let us know that the ca friendly and welcoming as a salesmen. After scheduling an appointment online, he called the next morning before they open to let us know that the car is ready to look at and test-drive. He and Jason were both very outgoing and genuine. Each had a great sense of humor; my wife and I could easily see that this dealership isn't like most others that are pushy, use gimmicks or show you cars out of your price range. Definitely consider this dealership when purchasing a car, they treat you like people, not a pre-determined budget that should be pressured into buying something more expensive. More

Was a pleasure working with Marty and Amy during my purchase of a used vehicle. They answered my questions up front, and were constantly in contact with me regarding the availability of the vehicle. purchase of a used vehicle. They answered my questions up front, and were constantly in contact with me regarding the availability of the vehicle. Even though the Sands dealership is a decent distance from my house, I would still recommend them to anyone looking for a vehicle. More

review was given all 5 they deserve it bill was attentive to my needs a wealth of info he helped with a stress free invermont no hidden deals no haggling a great deal price a great trade i he maid attentive to my needs a wealth of info he helped with a stress free invermont no hidden deals no haggling a great deal price a great trade i he maid the first offer it was a very honest a sound offer a deal was maid after many dealerships this one should have been my 1st and would have saved traveling time allof the staf at the dealership were a very big grade above the other dealers i went too he hase a satisfyed customer and now has earned all my family and friends loyalty other dealers should takev there training frombill cody More