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Sands Chrysler Jeep Dodge RAM - Service Center

Quakertown, PA

4.7
837 Reviews

837 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center

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March 15, 2024

They did not fix the proble! Truck still rumbles when breaks are aplied. They should have told me it neede front roters, pads and cailabers. More

by clafferty166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Wildemore, Brian Campbell
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for informing us about your experience with our Service Team. Your satisfaction means a lot to us here at Sands Chrysler Jeep Dodge and I would like the chance to discuss your feedback regarding the repairs performed on your truck. Please reach out to me when you have an opportunity. I would greatly appreciate it. Dave Labar Sands Auto Group dlabar@sandsautogroup.com

March 14, 2024

We were very happy with the service and staff. The only issue was a longer wait time. More

by kms2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for choosing Sands Chrysler Jeep Dodge. We are happy to know that you were satisfied with our team and customer service. If there is anything else we can help you with, please feel free to let us know.

March 14, 2024

This dealership was a joy to work with. Honest pricing, no gimmicks like the foreign dealer down the street. Got a great truck at a great price. More

by QWERQY
Recommend Dealer
Yes
Employees Worked With
James Mcbrearty
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for the kind words. At Sands Chrysler Jeep Dodge, maintaining transparency in pricing is a priority and we're glad to hear that you had a positive purchasing experience. Enjoy your new truck!

March 13, 2024

Took my truck in for tire rotation balance a d front end aliment dropped it off in the morning picked it up after hours and the steering wheel is not centered so had to make another appointment so they can More

by ww3bow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Please know your feedback is important to us here at Sands Chrysler Jeep Dodge. I would appreciate the chance to speak with you about the tire rotation, balance, and front-end alignment performed on your truck, as well as its state afterward. Could you reach out to me at your earliest convenience? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

March 13, 2024

Always a great experience working with Sands Jeep! I will keep coming back for service. More

by joegillespie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

It's good to hear that Sands Chrysler Jeep Dodge continually meets your service needs. We value your patronage and thanks for choosing us as your preferred service provider.

March 12, 2024

By far the most stress free dealership I’ve ever been to. Everything is very well run. More

by tattoosbydanschuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service lane greeter, didn’t get his name
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that Sands Chrysler Jeep Dodge provided you with a stress-free experience. Thanks for recognising our well-run operations.

March 11, 2024

Screwed up oil change. Oil spilling from filter as only hand tightened. Had to return to shop. More

by jimanthony75
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us here at Sands Chrysler Jeep Dodge. I would appreciate the chance to speak with you about your experience with our Service Team regarding the oil change performed on your vehicle, and its state afterward. Please, reach out to me at your earliest convenience. Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

March 11, 2024

What a dealership should be. Our service representative Megan is absolutely outstanding. From her professionalism to her friendliness. I've yet to encounter anyone better. S More

by rjmcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Allen
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad that you've had an outstanding experience with our team at Sands Chrysler Jeep Dodge. Your feedback about Megan's professionalism and friendliness is appreciated. Thanks for sharing your sales experience as well.

March 10, 2024

Meghan is an awesome service advisor. Great personality upfront and honest. I left my dealership I bought my jeep from after working with her for a simple oil change. She is a Rockstar More

by nealhoffman
Recommend Dealer
Yes
Employees Worked With
Meghan Allan
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

It's pleasing to know that our team member made a positive impression on you during your Jeep oil change at Sands Chrysler Jeep Dodge. We appreciate the complements about honesty and approachability.

March 10, 2024

Experience in the dealership with Amy is always excellent. I also get great service. The last two times I had my jeep service, there was grease left on my drivers door and steering wheel. I've had More

by bgeorge4360
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Mansfield
Apr 13, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Your feedback is important to us here Sands Chrysler Jeep Dodge. I would like the chance to speak with you about the level of customer service you received from our Service Team regarding the state of your Jeep after the repairs performed on it. Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

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