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Amy Mansfield
Amy Mansfield at Sands Chrysler Jeep Dodge RAM
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Amy Mansfield

Service Advisor

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

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4.8
239 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

19 yrs, 4 mos

4.8

239 Reviews

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239 Reviews of Amy Mansfield

May 08, 2024

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Employee Rating

Service was very thorough and staff were kind and thoughtful. Facility was clean and accommodating More

by toddamarion1
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Recommend Dealer
Yes
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May 07, 2024

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Absolutely HORRIBLE communication from the service department with no care of the inconvenience they caused to us. More

by mrosenfeld.rrcustom
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ray McKnight, Larry Wildemore, Alexander Frisch

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May 05, 2024

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Friendly service and very honest. I will only go to this dealer. They are the best More

by sunil_patel
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Recommend Dealer
Yes

Other Employees Tagged: Karla Stark

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May 02, 2024

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I’ve done business with this dealership for years and they have always treated me well More

by dsk6977
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Recommend Dealer
Yes

Other Employees Tagged: Megan Allen, Larry Wildemore, Alexander Frisch

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April 26, 2024

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I have been going to Sands for years. Everyone is very friendly and knowledgeable. Keep up the good work!! More

by harrox1968
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Recommend Dealer
Yes

Other Employees Tagged: Dave LaBar, Ray McKnight, Megan Allen, Larry Wildemore, Alexander Frisch

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April 26, 2024

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As always polite and helpful I’m in and my car is always ready pleasantly treated and they get it done great experience dodge crysler in quakertown pa More

by smilealwayz64
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ray McKnight, Larry Wildemore, Brian Campbell, Alexander Frisch

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April 12, 2024

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The dealership has been a great help to Elite Auto Services in working on our trucks. More

by moses6
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Recommend Dealer
Yes
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April 10, 2024

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Purchased my 7th vehicle from Sands. Always a smooth and easy process. Great dealing with a company that puts customers first. More

by gary@milfordei.com
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Recommend Dealer
Yes

Other Employees Tagged: Robert Vendetti

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Apr 17, 2024

Sands Chrysler Jeep Dodge RAM responded

We truly value your loyalty to Sands Chrysler Jeep Dodge. It's rewarding to hear that our company and process consistently meet your expectations. Thanks for sharing this positive experience with others.

April 04, 2024

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understaffed, under pressure impacting your customer base due to no follow up, no alignment, no communication despite several attempts and requests to speak with someone . . . however, they will try to sell More

by carboforce
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray McKnight, Larry Wildemore

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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you about the experience you have shared and the feedback in regard to our Service Team. Would you please provide me with your preferred contact information so we can discuss this further? Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Apr 13, 2024

carboforce responded

Dave, I don’t believe we have anything to discuss since this is not my first bad experience nor the first time someone “promised” to try and rectify the situation which is my biggest concern . . . The Jeep continues to have issues and has been serviced several times in the past 9 months at your dealership (IE: fog lights don’t work and it’s not bulbs, check engine light continues to come on, currently engine is bogging and whining). 70k miles bought brand new from Sands, always serviced by Sands, routine and maintenance done there. My contact information is up to date in your files! If someone was truly concerned they would return my calls, emails, message to several staff members. The only time I’ve received a call is to sell me a vehicle! No thank you. Out this weekend looking for something different.

April 04, 2024

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Jon with financing and bo with sales were great, super helpful! Very much appreciated the effort and hardworking on bith fronts. More

by marcloeffler523
Recommend Dealer
Yes
Helpful
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Apr 17, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that our team at Sands Chrysler Jeep Dodge was able to provide a great finance and sales experience for you. We appreciate your kind words. Thank you.

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