Amy Mansfield

I have used Sands for over 20 . years. They have always been there when I needed a service and have kept my vehicles in tip top shape. The entire staff is fantastic and cares about years. They have always been there when I needed a service and have kept my vehicles in tip top shape. The entire staff is fantastic and cares about their customers. More

by CHIEF Verified Customer Verified Customer

Print

A Huge Thank you to Amy for handling our warranty issues! Appreciate your professionalism and knowledge. Appreciate your professionalism and knowledge. More

by Happy Customer Verified Customer Verified Customer

Print

EXTREMELY Disappointing! No call to review service or let me know my car was done. I dropped my car off the night prior for a 7:30am appointment. I received an email with v No call to review service or let me know my car was done. I dropped my car off the night prior for a 7:30am appointment. I received an email with video & recommendations early afternoon. I replied, received NO call to notify or review. The website says both service and sales are open until 7:00pm. I called several times from 5:55 - 6:00 to see if my car was done. No answer. I finally called sales who apologized and knew the hours are wrong on the website. He said he would check on my vehicle and call back with 15 minutes. NEVER heard back! I am a single mother of 2 teenagers and I CAN NOT be without a vehicle! I called the next morning at opening to find out what was going on only to be told it was completed the day before with no explanation as to why I was not notified. I was FURIOUS! This unfortunately was not the first disappointing encounter that I have had. Before my husband passed, we purchased a Chrysler from you guys and had such a great experience. It’s so unfortunate that the experience with service has not been the same. That was the final straw. Going forward I will be going elsewhere for regular maintenance & repairs. I also feel that it is worth mentioning that, my 16 is currently in the market for a Jeep, I will likely be in the market for a new one in the near future as well. Given the experiences with the service department, I have made the decision to take our business elsewhere. I wish you the best and do hope things turn around Thank-you, Andrea More

by aadams617 Verified Customer Verified Customer

Print

Amy is professional and knowledgeable. She is an asset to Chrysler and Sands. I’ve had many opportunities to go elsewhere and have chosen to stay with Amy. She is an asset to Chrysler and Sands. I’ve had many opportunities to go elsewhere and have chosen to stay with Amy. More

by Uucllc Verified Customer Verified Customer

Print

As normal all personnel were wonderful and polite. Can't ask for a better service and nicer people. Can't ask for a better service and nicer people. More

by a2quest4 Verified Customer Verified Customer

Print

Always easy to schedule an appointment. Personable and friendly service. Vehicle usually done at time promised. Personable and friendly service. Vehicle usually done at time promised. More

by charder Verified Customer Verified Customer

Print

Amy is very responsive and honest. I appreciate that. Service is always easy when I bring my vehicle there. I appreciate that. Service is always easy when I bring my vehicle there. More

by michael.czop Verified Customer Verified Customer

Print

Amy goes the extra mile for her customers. In fact, when I misplaced a coupon for service work, she gave me the discount without it. That's customer service!! Thank you Amy! In fact, when I misplaced a coupon for service work, she gave me the discount without it. That's customer service!! Thank you Amy! More

by tam1029 Verified Customer Verified Customer

Print

The team was welcoming and thorough. They explained the issues with my car and why it didn’t pass inspection. They explained the issues with my car and why it didn’t pass inspection. More

by bknittle Verified Customer Verified Customer

Print

Fantastic job done by all, took me at my appointment time and I didn't wait any more than I should have and I didn't wait any more than I should have More

by kidron36 Verified Customer Verified Customer

Print