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Sands Kia

Surprise, AZ

3.2
415 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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13474 N Autoshow Ave

Surprise, AZ

85388

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Showing 415 reviews

November 26, 2024

Sands Kia employed deceptive "switch and get rich" tactics to inflate the price of my lease. After the deal was finalized, they used high-pressure sales to add unnecessary products ("hard adds"), misr More

by freda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob
Dec 02, 2024 -

Sands Kia responded

Thank you for sharing your experience with us. At Sands Kia, we aim to maintain transparency and integrity in all our transactions. I encourage you to contact me directly so we can discuss your situation further. Your feedback is invaluable in helping us improve our services, and I appreciate you bringing this to my attention. Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

September 07, 2024

I have been shopping all over the region for a new PHEV and settled on the 2024 Kia Sportage. I talked to Jacob who was giving me a great deal. The only catch was he gave me nothing formally in writing bec More

by gregg
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jacob
Sep 10, 2024 -

Sands Kia responded

Thank you for sharing your experience with us, Gregg. We understand your frustration regarding the pricing and trade-in offer on the 2024 Kia Sportage. At Sands Kia, we aim to provide transparent and fair deals, and it’s disappointing to hear that you felt this was not the case. We appreciate your feedback and encourage you to reach out to me directly so we can address your concerns further. Your experience is important to us, and we want to ensure we uphold our standards. Thank you for considering Sands Kia, and we hope to have the opportunity to assist you better in the future. Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

May 13, 2024

Cannot begin to explain how great team was with our situation. My sales rep Tyrel and his manager Isais heard out my problem and got straight to work. They went above and beyond to make sure my family More

by josezermeno11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrel & Isiah
April 20, 2024

DON'T TRUST THESE PEOPLE, ESPECIALLY TYREL POTTER! THESE PEOPLE ARE SCAMMERS! In october 2023 I was on the market for a new Kia Forte. After a bunch of calls and emails one of the Sands Kia salesme More

by nemensox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyrel Potter
Apr 25, 2024 -

Sands Kia responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 24, 2024

I love my Kia. MASON FROST is a trust- worthy realtor and so very helpful More

by at5thav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Belhem Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Rohlwing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mihalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MASON FROST, Steve Hamilton
December 18, 2023

Connor was very helpful in getting my husband and me a car that we will both enjoy for years. More

by Whatever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Glaus
December 07, 2023

Don't buy here! Worst ever! Never answer you back! Car broken into 3 times. They don't let u see ur itemized payments! Give me different payment amounts! Online st More

by mdavellano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bo
January 13, 2023

Had a decent experience at first when we first bought our vehicle. Salesman- Christian and his a manger/ Director. Purchased a 2022 Kia carnival. When we first got the vehicle , the front two windows were t More

by Kileycallon
Recommend Dealer
No
Employees Worked With
Christian.
November 11, 2022

Worst customer service experience ever! Acted like I had to buy their car, as if I don’t have a choice. Discriminated against me because I’m female. Immediately told me, “I would have to pu More

by runnergirl949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Belhem Cummins
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2022

Got to hand it to the salesman Damian Corneliu made my visit very pleasant and very easy to decide to buy from this dealer after visiting 3 dealers today. He made it a very easy process from start to fini More

by melandlen321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Corneliu
1
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