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Sands Kia
Surprise, AZ
455 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 455 reviews
March 12, 2025
Working with Gonzo was a breeze. He did not waste our time and was very straight forward. Would definitely recommend him if you need a car. Did not promise a bunch of stuff he could He did not waste our time and was very straight forward. Would definitely recommend him if you need a car. Did not promise a bunch of stuff he could not deliver. More
by Mscaspers1218
Employees Worked With
March 12, 2025
Marvellous Excellent Enjoy Splendid Essential Genero usly Recommended friendly Interesting Brilliant Exciting Terrific Wonderful Amazing Welcoming usly Recommended friendly Interesting Brilliant Exciting Terrific Wonderful Amazing Welcoming More
by herediajessica86
Employees Worked With
March 11, 2025
Awesome customer service. Honest personnel. Easy to talk to and work with. Worth recommending to friends and family. Honest personnel. Easy to talk to and work with. Worth recommending to friends and family. More
by emnrhawaii
Employees Worked With
March 06, 2025
Gonzo was a pleasure to work with! Sands KIA is lucky to have him on their side. Sands KIA is lucky to have him on their side. More
by Ken
Employees Worked With
March 04, 2025
Gonzo was excellent! He made the process easy by listening to our needs, providing only the best options and answering all of our questions. We love our new car and love He made the process easy by listening to our needs, providing only the best options and answering all of our questions. We love our new car and loved the experience from start to finish. I highly recommend Gonzo and the team! More
by Debbiemreid1
March 02, 2025
This dealership was well organized and well staffed. Plenty of in stock vehicles to choose from in the color I was looking for. Plenty of in stock vehicles to choose from in the color I was looking for. More
by Jstromberg3
Employees Worked With
February 28, 2025
Our experience at Sands Kia was outstanding. Our Sales Representative “Gonzo” was awesome and Damon Hudson in finance was excellent as well. Our Sales Representative “Gonzo” was awesome and Damon Hudson in finance was excellent as well. More
by jeff.mustang
Employees Worked With
February 28, 2025
I'd been car shopping for a while, test-driving a bunch of small SUVs before finally deciding on a KIA. I did a ton of research on the car and different dealerships, looking at inventory, customer service, of small SUVs before finally deciding on a KIA. I did a ton of research on the car and different dealerships, looking at inventory, customer service, and financing options. After a long search, I finally found a dealership that had everything I wanted. Since I already knew which car I wanted, the process was quick when Joe Williams greeted us. He was super patient, professional, and knew everything about the car. I took it for a test drive and loved it! The whole buying process went smoothly, and Joe walked me through all the car's features. There was a mark on the driver's side door that wouldn't come off, even after Joe tried cleaning it, so he set up a service appointment to get it fixed. Nick Anderson, the Service Manager at Sands KIA, reached out and scheduled my appointment for 2/27. When I showed up at the service department, Nick was already there waiting. He introduced himself and even showed me the waiting room--something I've never had happen before. I've owned Toyota and Hyundai cars, and their service departments never did that. I usually had to sit in my car for at least 5 to 10 minutes before anyone acknowledged me, and if I had to wait for something simple like an oil change, two hours was normal. So, I came prepared, expecting to be there for a while. But three minutes after I sat down--before I even had a chance to go to the restroom--Nick came back and told me the spot on my car was already fixed! What?! No long wait? I'm not used to that! Nick showed me my car to make sure I was happy, and that was it--DONE! I'm so impressed with Sands KIA, both for the car-buying experience and their service. Huge thanks to Joe and Nick! I also heard they're moving to a new location with an even better service department--can't wait to check it out. Never thought I'd actually be excited about a dealership move! More
by Becca
February 23, 2025
Extremely unscrupulous sales tactics. Dealership is over an hour away and confirmed, IN WRITING!, the deal prior to the 2 hour round trip. Signed preliminary paperwork upon arrival and th Dealership is over an hour away and confirmed, IN WRITING!, the deal prior to the 2 hour round trip. Signed preliminary paperwork upon arrival and the next day was told "we've hit a snag." We thought you had a trade-in, after confirming three times, NO TRADE IN. If you want to deal with honest, forthright and stand-up individuals, AVOID THIS DEALERSHIP LIKE THE PLAGUE! More
by DMC
Employees Worked With
Scotty
February 13, 2025
Gonzo was very personable and sweet. Could personally relate to my feelings/problems and gave me some great advice! not to mention gave me a sweet deal on a beautiful car! Could personally relate to my feelings/problems and gave me some great advice! not to mention gave me a sweet deal on a beautiful car! More
by Kelsey
Employees Worked With
