Sands Kia

From the second I walked in til the time I left - everyone was very informative and friendly. Even when I decided to change my color search - Lauren showed me everything. When I selected the one I wa everyone was very informative and friendly. Even when I decided to change my color search - Lauren showed me everything. When I selected the one I wanted - she took me out for a brief drive and explained every aspect of the vehicle. When I left with my car - I knew I'd made the right decision in going there. More

This dealership, to me, is A+. First appointment of the day, not intending to buy and ended up buying in less than 45 min. Dess, loved the service, no stress, the managers listened to what we wanted to pa day, not intending to buy and ended up buying in less than 45 min. Dess, loved the service, no stress, the managers listened to what we wanted to pay and we went out the door with smiling faces. No hard negotiation, just stated what we could do and we came to an agreement. WE LOVE YOU SANDS KIA, SURPRISE..... Keep up the good work. We will highly recommend you! Best experience we have ever had purchasing a vehicle. More

Very quick response to my e-mail request. At dealership, Dess walked me through the differences between the two models I was considering and answered all my questions. Dess processed the paperwork quickly Dess walked me through the differences between the two models I was considering and answered all my questions. Dess processed the paperwork quickly and introduced me to Service group, reviewed the manual and operation of the car. Cody in Finance as well as Dennis and his team where all very halpful and processed the deal quickly and i drove the car home. More

I followed Chrissy from Peoria Kia! Sands Kia is a lot further to travel to for me, I live around the 7th St/Union Hills area! the Dealership is beautiful and clean. All of the employees I encountered w further to travel to for me, I live around the 7th St/Union Hills area! the Dealership is beautiful and clean. All of the employees I encountered were friendly and professional! Chrissy as always was very caring and made sure I understood every detail of why the part had to be replaced! She is awesome to work with and has always made me feel like I am part of her family :) not just a customer! Chrissy has been my Service Rep for a few years, I trust her and appreciate her professionalism!! THANK YOU!!! More

I was in need of a car and shopped around quite a bit before choosing to buy from Sands Kia. I thought their sales staff was the most friendly and helpful and not at all pushy. Joel was my first contact before choosing to buy from Sands Kia. I thought their sales staff was the most friendly and helpful and not at all pushy. Joel was my first contact at Sands Kia on my first visit and he was extremely nice. He was knowledgeable about a variety of cars and understanding of my particular circumstances and took them into account when suggesting cars to look at (and to avoid as well). When I returned the following week, Joel was busy with another customer and matched me up with Rebecca, who turned out to be a good match. She was personable, down-to-earth, and helped me find the right car for me after the car I was planning to look at had already been sold. I would highly recommend this dealership. While there, I could tell that the sales staff is a close-knit team and I think that helps make this a dealership I'd return to for a future purchase. I would feel confident working with any of the people I encountered while there (names I remember were Jay, Ryan, Pierre, and Dennis) as they all seemed friendly and like they are there to help you not simply make that sale. I am happy with my purchase and I am glad I chose this dealership over the others I visited and was in contact with. More

I found this dealer to be very helpfull in determining what new car we best wanted and needed. The staff is very knowlegeable about their products. I would recomend Sands KIA to anyone. what new car we best wanted and needed. The staff is very knowlegeable about their products. I would recomend Sands KIA to anyone. More

very happy with the customer service and if anyone wants a new car and asks me for referrals I will surely recommend Sands Kia and Belham Cummins. a new car and asks me for referrals I will surely recommend Sands Kia and Belham Cummins. More

I wasted my time at several other dealerships getting frustrated and dealing with pushy staff who were giving me the run around. I wish Sands Kia would have been my first dealership and I could have frustrated and dealing with pushy staff who were giving me the run around. I wish Sands Kia would have been my first dealership and I could have avoided the other unpleasant experiences. Belhem and Dennis were very kind (NOT PUSHY) in fact when I wanted to think about the deal overnight they respected my choice without any pressure. After realizing that I was getting the best deal around, I returned the next morning and purchased a 2012 Kia Sportage. The Sportage was clean and ready for delivery and Belhem was very knowledgeable of the vehicle features. She took the time to make sure cell phones were connected to the Bluetooth and I understood how to operate the vehicle properly. I will share my experience with my family and friends and recommend they deal with Belhem and Dennis. More

Friendly service. Explained all about our new car before we left the dealership. The car we purchased was very clean and was filled with a full tank of gas. we left the dealership. The car we purchased was very clean and was filled with a full tank of gas. More

Waited three days for an initial appointment, after exchanging quite a few emails back and forth. Both,my husband and I took the day off from work (without pay)so we can keep up our 8 am appointment wi exchanging quite a few emails back and forth. Both,my husband and I took the day off from work (without pay)so we can keep up our 8 am appointment with Kyle and possibly get our new used car that we were very interested in. Dealership is more than 30 miles away from our address, one way. We arrived at 8:13 am, just to be advised that Kyle is not even supposed to be there until noon today. Girl at the front desk attempted to call him in, but he never answered the phone. Very poor customer service, and customer handling, in my opinion. I keep up my appointments,and if i can't make them, i call at least 24 hours in advance. So, yeah, he let us loose double day of work, and drive 60 miles for nothing.Evil.Irresponsible. More