Sands Kia

Connor was very helpful in getting my husband and me a car that we will both enjoy for years. car that we will both enjoy for years. More

Don't buy here! Worst ever! Never answer you back! Car broken into 3 times. They don't let u see ur itemized payments! Give me different payment amounts! Online st Worst ever! Never answer you back! Car broken into 3 times. They don't let u see ur itemized payments! Give me different payment amounts! Online states 14 payments left, but when I call they want 27 payments left! I gave huge amount toward principal just to get out this deal still same amount owed. No one can give u straight answer all different! More

Had a decent experience at first when we first bought our vehicle. Salesman- Christian and his a manger/ Director. Purchased a 2022 Kia carnival. When we first got the vehicle , the front two windows were t vehicle. Salesman- Christian and his a manger/ Director. Purchased a 2022 Kia carnival. When we first got the vehicle , the front two windows were the only thing tinted, and one little part by the mirror was missing, so we paid tint for nothing. Fine since I was getting it tinted darker anyways. No biggie. I was promised some all weather floor mats (which are amazing in arizona) but didn’t get it it writing, My fault I know. But I called 6-8 months ago since the vehicle was new, these accessories weren’t readily available. So I was told we needed to wait until they got some in and they would mail them to me since I’m about an hour away. Understandable. No issues. I called a few months ago, and of course they don’t remember that part. I was told they would look into it and nothing resolved. I called a month ago , nothing. And haven’t had a call back until I called in today and Christian’s manager wasn’t there and the managers can’t help since they weren’t involved in the deal lol Which is wild… it seems as if they are purposely slow playing it so I forget about what they promised. Reminder to all of you shoppers to never trust these guys and get everything in writing. Sands Kia has my info if they decide they want to contact me and correct it. More

Worst customer service experience ever! Acted like I had to buy their car, as if I don’t have a choice. Discriminated against me because I’m female. Immediately told me, “I would have to pu Acted like I had to buy their car, as if I don’t have a choice. Discriminated against me because I’m female. Immediately told me, “I would have to put my husband on the loan since he was on our other car loan we have” even though they hadn’t ran my credit yet. That is not a law in the state of Arizona. I pushed for them to do the loan with just my name. I have plenty of income. More

Got to hand it to the salesman Damian Corneliu made my visit very pleasant and very easy to decide to buy from this dealer after visiting 3 dealers today. He made it a very easy process from start to fini visit very pleasant and very easy to decide to buy from this dealer after visiting 3 dealers today. He made it a very easy process from start to finish vey respectful, smart and friendly young man. xxxxxxto this dealer better hang on to him he will go far. More

while I was trying to purchase a car for my daughter the sales person nor the mgr of said person wanted to listen to me when I said I have financing all lined up . All I needed to do was find a car which w sales person nor the mgr of said person wanted to listen to me when I said I have financing all lined up . All I needed to do was find a car which we could not agree on . Then the one car my daughter took for a test ride had a price listed on it of just over 15k when the sent me the paperwork on it the price was listed at almost 18k for a 2015 toyota corolla with 77k on it More

I worked with 1 person per request. Bryce Elledge. Started with emails. Went in and see the vehicle I had interest in. Told him my price range. He did show me a few other vehicles in my Bryce Elledge. Started with emails. Went in and see the vehicle I had interest in. Told him my price range. He did show me a few other vehicles in my range. I did leave with the original GMC Terrain Denali. He was helpful. He was clear about everything from start to finish. I did have a good experience this time at Sands Kia. More

My 2013 Sportage had a check engine light appear. My first thought was that this would end up costing me lots of time and money. My service advisor, Tyler K. was extremely forthright about everythi My first thought was that this would end up costing me lots of time and money. My service advisor, Tyler K. was extremely forthright about everything. In the end, after running an OBD scan and other testing it was a false check engine reading. I paid nothing (zero) dollars for this visit to the service department. It is so refreshing to work with honest people. I could have been charged for any number of services but not so at Sands. Thank you Sands Kia! You have a customer for life. More

I was promised, in a crystal clear answer to a very clear question, they would not do a hard credit inquiry. the salesman said they just needed some of my info to process my negotiation. Moments later, m question, they would not do a hard credit inquiry. the salesman said they just needed some of my info to process my negotiation. Moments later, my phone exploded with credit monitoring alerts that they ran my credit, seconds after promising they would not. They are nothing but typical lying car dealers. One more completely absurd thing: They demand you pay $500 to "sanitize" a brand new car that wasn't even in stock yet. Lying thieves. UPDATE: Following through with a BBB complaint pending. More

Worst dealership experience I have ever had. Dealer added $5,500.00 to the advertised price above the expected tax, licensing and registration. Craigslist ad was 2018 Kia Soul Turbo Make Offer $18,500.00 pri $5,500.00 to the advertised price above the expected tax, licensing and registration. Craigslist ad was 2018 Kia Soul Turbo Make Offer $18,500.00 price was $23.995.00 firm when I arrived at the dealership. Wasted two hours. More