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Sandy Sansing BMW
Pensacola, FL
909 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 909 reviews
September 05, 2026
I have taken my car to this BMW dealership since 2018. Great honest deal. Tracy is an incredible person. Always helpful n understanding. Great honest deal. Tracy is an incredible person. Always helpful n understanding. More
by Andparadisetrust
Employees Worked With
September 05, 2026
Staff was extremely helpful and informative and completed my service timely. Will definitely return to this location! my service timely. Will definitely return to this location! More
by Tina Marilyn
Employees Worked With
September 03, 2026
Had a smooth and hassle-free experience getting an oil change at BMW of Pensacola. The service department was professional, efficient, and had me in and out in a reasonable amount of time. The staff kept change at BMW of Pensacola. The service department was professional, efficient, and had me in and out in a reasonable amount of time. The staff kept me updated throughout the process, and the vehicle was returned in great shape. It’s always a relief when routine maintenance goes off without a hitch. I’ll definitely be coming back here for future service. More
by tomgabison
Employees Worked With
September 02, 2026
It appears greed has taken the front and customer appreciation in the backseat. There’s an automatic $210 charge for diagnostics. The parts and labor appear to be marked up beyond belief. I was quote appreciation in the backseat. There’s an automatic $210 charge for diagnostics. The parts and labor appear to be marked up beyond belief. I was quoted, $3860 for a/c compressor replacement $349 for the recharge on a 2015 Mini Cooper Hardtop. The value of the vehicle doesn’t justify paying exorbitant repair prices. Additionally, we had a quote of $1,000 for tires, $200 for alignment, $1,300 for a vibration damper and $3000 sunroof track. In all, it has really made me regret driving a brand new Mini off the lot. More
by Chanieta B
Employees Worked With
Mason
September 02, 2026
Dealership itself is great. Not having loaner car is huge for me. Not having a vehicle for a whole week was extremely stressful and frustrating. Cancelled appointments and engag Not having loaner car is huge for me. Not having a vehicle for a whole week was extremely stressful and frustrating. Cancelled appointments and engagements were tough to get and even worse to have to cancel and not be able to get another one in the near future has been and still is a struggle that I think could have been avoided if I had a loaner. I do not see any reason to have to rent a vehicle adding another stressor in my life. I hope this never happens again. I purchased my vehicle from Sandy Sansing and all services there as well. I am loyal and expected my experiences here to be reciprocated loyalty. More
by dvinedva
Employees Worked With
Cathy Haley
September 02, 2026
A person’s ability to demonstrate knowledge, sense of urgency, discipline, concerns, attention to detail and teamwork should be the core values of every business. As a Service Advisor, Cathy has gone abo urgency, discipline, concerns, attention to detail and teamwork should be the core values of every business. As a Service Advisor, Cathy has gone above and beyond expectations together with her colleagues. Excellence in service should be recognized, not only as an individual but also as a team member. Thank you Cathy for all that you do. God bless! More
by KnightJ316
Employees Worked With
Lori Esser
September 01, 2026
I have a few mixed emotions about my experience purchasing my vehicle for One. The general manager of BMW was not nice at all and almost made me feel like he felt. I wasn’t good enough to be there. purchasing my vehicle for One. The general manager of BMW was not nice at all and almost made me feel like he felt. I wasn’t good enough to be there. I almost backed out of purchasing the car from there, but I wanted the car. More
by altanner16
Employees Worked With
Robby and berry
