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Sandy Sansing BMW

Pensacola, FL

4.7
974 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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186 W Airport Blvd

Pensacola, FL

32505

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Showing 974 reviews

October 02, 2026

The service was great. However, your prices are grossly inflated. I knew I would be paying more for your service, no problem, but when I went to pay I found out in real tim More

by Desiree.jobling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Chinevere
Oct 06, 2026 -

Sandy Sansing BMW responded

Thank you for sharing your feedback. We’re glad to hear you were pleased with the service provided by our team. We understand your concerns regarding our pricing and the additional cost associated with using a credit card for a larger transaction. Our pricing and payment options are established to cover the costs associated with providing our services, and customers are advised of the available payment options at the time of payment. We appreciate you bringing your concerns to our attention and will share your feedback with our management team for review.

October 02, 2026

I am disappointed that the dealership would not fix the rust on my brand new mini countryman. To pay this amount of money on a new vehicle only to feel like you are driving around a rust bucket. There has More

by Shannonsoles29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garret hamm
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for sharing your feedback. We understand your concern regarding the rust you’re seeing on your MINI. To clarify, the concern is with surface rust on the brake rotors, which is an environmental condition that can occur from exposure to moisture and is not something the dealership can control. Because this type of surface rust is considered an environmental condition, replacement of the brake rotors for rust is not covered under the vehicle’s warranty. We appreciate your feedback and understand your disappointment with the situation.

October 02, 2026

Sandy Sansing Mini is always helping me take good care of my car. Service is reliable. More

by annacmsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason from service
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad MINI of Pensacola continues to provide reliable service and help keep your vehicle in great shape. We truly appreciate your continued business and trust!

October 01, 2026

Nick provided outstanding service by demonstrating his knowledge, professionalism and his genuineness to ensure very a positive experience. He provided timely updates and I would not take my BMW anywhere More

by RBONOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Brain
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the outstanding review and for your continued loyalty to Sandy Sansing BMW! We’re thrilled Nick provided such knowledgeable, professional, and genuine service while keeping you informed throughout the process. We also appreciate your recognition of Brian and our Service Manager’s hands-on approach and commitment to customer engagement. We’ll be sure to share your kind words with Nick, Brian, and the team!

October 01, 2026

Always 5 stars at Sandy Sansing BMW. Top of the line technical expertise and outstanding customer service. It’s a delight to wait in their ample wait room. They always take the time to g More

by M H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy (Service)
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the fantastic review and for making Sandy Sansing BMW your favorite BMW shop! We’re thrilled you consistently receive the technical expertise and customer service you expect. We’re also glad you enjoy our comfortable waiting area and that our team takes the time to explain any concerns and return your BMW in great shape. We truly appreciate your continued business and support!

October 01, 2026

I have only had great experiences here. Garrett at the service desk is always very helpful and professional. An issue was identified and they promptly fixed it. When I’m ready for another m More

by dmsummers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the fantastic review! We’re glad you’ve consistently had great experiences with us and that Garrett has always been helpful and professional. We’re also happy our team was able to identify and promptly resolve the issue with your MINI. We truly appreciate your loyalty and look forward to helping you with your next MINI!

September 30, 2026

Ever since losing my local MINI dealer in Louisiana I was determined not to ditch the brand I have been loyal to since 2007 and the MINI of Pensacola is not only the closest to me, but they have been attenti More

by minicooperlover1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review and for your continued loyalty to MINI since 2007! We’re glad MINI of Pensacola has been able to provide attentive service and take care of your 2025 MINI Cooper S needs in a timely manner. We truly appreciate your business and are proud to be your local MINI dealership!

September 30, 2026

Everyone was great to work with. Open honest and delightful. Luisa was a perfect salesperson! More

by williamsj700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad our team was open, honest, and a pleasure to work with. We’re especially happy to hear Luisa provided such a great experience and was the perfect salesperson for you. We’ll be sure to share your kind words with Luisa and the team!

September 29, 2026

Robert Yapp was attentive and helpful to my concerns. And returned my calls in a prompt manner as such we were able to make my purchase seamless. More

by nokparume@yahoo.com
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Yapp
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad Robert Yapp was attentive to your concerns, promptly returned your calls, and helped make your purchase a seamless experience. We truly appreciate your business and will be sure to share your kind words with Robert!

September 29, 2026

I had the best experience over two weekends when visiting the Pensacola Mini dealership. Jada, Jack, Barry, & Brad were professional, friendly, thorough, & listened to me. The best, no-pressure, friendly, & More

by runinthesun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada, Jack, Barry, & Brad
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the fantastic review! We’re thrilled Jada, Jack, Barry, and Brad made your experience so professional, friendly, and personal. We’re especially glad they took the time to listen, answer your questions, and make the process comfortable and pressure-free. We truly appreciate your business and will be sure to share your kind words with the entire team!