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Sandy Sansing BMW

Pensacola, FL

4.0
167 Reviews

186 W Airport Blvd

Pensacola, FL

32505

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Showing 167 reviews

August 29, 2023

Service department was very disappointing. Being a previous Lexus owner, I felt the level of service for the BMW was significantly less than I had been used to at the Lexus dealerships. More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rest of the service department, Lauren Boston
Aug 29, 2023 -

Sandy Sansing BMW responded

We would love to be able to assist you further with your needs. Please contact our customer service department so we can gather more information about your experience.

September 22, 2022

Entire transaction was via phone and text , Lorrie , was great to work with, great BMW More

by mlbgolf
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lorraine D Esser
September 12, 2022

If I could give a -100 that’s what I would give this dealership. They DEFINITELY do recognize returning customers. More

by Fade12117
Recommend Dealer
No
Employees Worked With
Sales Manager
August 09, 2022

On time and completed service in a timely manner while I waited. Everyone is the service area is very attentive More

by DDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy, Judy , Lauren Boston
June 04, 2022

Mini Service was very helpful with a friendly staff. They were quick to return calls and took time to diagnose my issue. More

by costa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service Dept.
April 21, 2022

Excellent dealership, this was my 2nd purchase from Sandy Sansing BMW and I will be back when ready for another car. First car was a BMW 528i CPO had a few issues and the service department was awesome. Fixe More

by glennt1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
April 09, 2022

We purchased a 528i CPO in 2014, the car ended up having leaks from the back and front windshields. Sandy Sansing BMW fixed everything and gave us a beautiful new car to drive while ours was being repaired. More

by glennt1961
Recommend Dealer
Yes
Employees Worked With
Fred
April 04, 2022

Great service! !! Chris is so helpful service was great. They washed and cleaned my car!! Thanks MINI of Pensacola More

by Jennmendez1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
March 25, 2022

It is Very good but not always sensitive to people traveling long distances for services. More

by rhiggy4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Boston
March 23, 2022

Staff was courteous and efficient. Charges were explained Work was done quickly and I was kept informed of progress That’s why I bring my car to Sandy Sansing More

by jag4bb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Boston