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Sandy Sansing BMW

Pensacola, FL

Overview
Employees
Reviews
4.7
974 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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186 W Airport Blvd

Pensacola, FL

32505

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Showing 974 reviews

September 22, 2026

Service experience was excellent! Easy to schedule, prompts check in, Mason listened and quick got the car into service. Very good communication throughout and overall it was a pretty More

by tcarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
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Sep 22, 2026 -

tcarm responded

Service was great!

September 22, 2026

Outstanding experience, I hate buying cars, but this was about as easy as I've ever seen. Laurie was outstanding. Sales manager was outstanding. I got a good price, good trade-in value I could've not expect More

by drtdbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori esser
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Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the fantastic review! We’re thrilled Laurie and our Sales Manager made the process so easy and helped you feel good about your purchase, price, and trade-in value. We know buying a car isn’t everyone’s favorite thing to do, so it means a lot to hear our team made it such a positive experience. We appreciate your business and look forward to taking care of you in our Service Department, too!

September 22, 2026

Excellent service as usual. Purchased my vehicle here in 2019. All of my maintenance has been performed here. No issues. More

by jjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for your continued loyalty! We’re proud to have earned your trust since 2019 and are glad your maintenance visits have consistently been a positive experience. We truly appreciate your business and look forward to taking care of you and your vehicle for years to come!

September 22, 2026

Quick check in, service, and check out. Good communication throughout. The lobby has space i need and plenty of refreshments More

by Mark_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Paterson
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Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad the check-in and service process was quick and easy, and that our team kept you informed throughout your visit. We’re also happy you enjoyed the comfortable waiting area and refreshments. We appreciate your business and look forward to serving you again!

September 21, 2026

The service department of Sandy Sansing BMW is such an asset to this dealership. Kathy, the service rep, is a standout! More

by vscout11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
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Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad Kathy and our BMW Service Department made such a positive impression. We’ll be sure to share your kind words with Kathy and the team. We truly appreciate your business!

September 20, 2026

Service advisors Garrett Hamm and Mason Chinevere of BMW were very helpful and knowledgeable of the problem that I had with my little mini Cooper which I’m very thankful for their help. The service departm More

by lnfsmith1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad Garrett Hamm and Mason Chinevere were helpful, knowledgeable, and able to get your Mini Cooper taken care of in a timely manner. We’ll be sure to share your kind words with both advisors and our Service Department. We truly appreciate your business!

September 20, 2026

Dealership is great! The only feedback I have is to make the appointment making process seamless with the car loaner process. More

by achiolo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in service is great!
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Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review and feedback! We’re glad you’ve had a positive experience with our dealership. We appreciate your suggestion about coordinating service appointments with loaner vehicle arrangements and will share it with our management team for consideration. Thank you for your business!

September 20, 2026

As always Great service and communication. Thank you so much, I appreciate it very much! More

by Susa7718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the great review! We’re glad our team continues to provide excellent service and communication. We truly appreciate your continued business and kind words!

September 18, 2026

Justin Brown was my salesman I drove 4 hours & the atmosphere in Sandy Sansing was amazing 🤏🏾10/10 the team was delightful. While you wait they offer snacks & refreshments. Overall I love my 2026 BM More

by Temeka Patterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Brown
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Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re thrilled Justin Brown and our team made your four-hour drive worthwhile and provided such a welcoming experience. We’re glad you enjoyed the atmosphere and refreshments while you waited, and we hope you’re loving your 2026 BMW! We truly appreciate your business and will be sure to share your kind words with Justin and the team.

September 18, 2026

Very professional staff. Job completed as promised. They took the time and the courtesy to address all my questions. Outstanding work! More

by sonrieconmigo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy.
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Oct 02, 2026 -

Sandy Sansing BMW responded

Thank you for the outstanding review! We’re glad our team provided professional service, completed the work as promised, and took the time to answer all your questions. We truly appreciate your business and kind words!

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