Sandy Sansing Chevrolet
Pensacola, FL
Filter Reviews by Keyword
By Type
Showing 883 reviews
**Title: Over $20,000 in Repairs Less Than a Month After Purchase — Buyer Beware** I purchased a 2011 Mercedes-Benz S63 AMG from Sandy Sansing Chevrolet approximately one month ago. After driving fewer t Purchase — Buyer Beware** I purchased a 2011 Mercedes-Benz S63 AMG from Sandy Sansing Chevrolet approximately one month ago. After driving fewer than 1,000 miles, I obtained an inspection from a Mercedes-Benz repair facility and was faced with over $20,000 in estimated repairs. The inspection findings were extremely concerning and included severely worn brakes, gray brake fluid, cracked belts, deteriorating filters, cracking coolant lines, a damaged oil pressure sender, a cracked driveshaft flex disc, and other issues. I have a written inspection report, photographs, and repair estimates documenting the vehicle's condition. Before the sale, I was given the impression that the vehicle had been inspected and was mechanically sound. Discovering this many issues and facing more than $20,000 in repairs almost immediately after purchasing the car has been incredibly frustrating and financially stressful. I understand that the vehicle was sold AS-IS. However, I believe buyers still deserve transparency about a vehicle's condition and accurate representations during the sales process. The extent of the problems discovered so soon after purchase raises serious questions for me about the inspection process and how the vehicle was represented before I bought it. I am sharing my experience so other buyers can make informed decisions. If you are considering purchasing a used vehicle from this dealership, I strongly recommend having it independently inspected by a qualified specialist before signing anything. Do not rely solely on verbal assurances about its condition. I would like Sandy Sansing Chevrolet's management to review my documentation and make a genuine effort to address these concerns. Based on my experience, I cannot recommend this dealership without advising prospective buyers to proceed with extreme caution. More
The service I received was exceptional. Latosha kept me updated via email almost daily. The technician did an awesome job on repairing my vehicle all in a timely manner. Latosha kept me updated via email almost daily. The technician did an awesome job on repairing my vehicle all in a timely manner. More
I purchased a used 2016 Toyota Corolla LE from Sandy Sansing Chevrolet on December 16, 2025, for about $9,000 out the door. What seemed like a great deal at first quickly turned into an incredibly frust Sansing Chevrolet on December 16, 2025, for about $9,000 out the door. What seemed like a great deal at first quickly turned into an incredibly frustrating and expensive experience. The vehicle was sold as-is, which I understood. However, it was presented as road-safe, had supposedly passed their inspection, and no major mechanical problems were disclosed. I even had an independent pre-purchase inspection done, and that inspection did not identify any transmission issues. Within a day of buying the car, it started having serious problems shifting into and out of gear. Less than a week after the purchase, a mechanic diagnosed it with internal transmission failure that required a full replacement. I had just spent around $9,000 on the car, and suddenly I was facing more than $4,000 for a new transmission. What really changed my opinion of Sandy Sansing was the way they handled the situation afterward. I called multiple times, left messages for management, and got little to no response. I eventually had to go to the dealership in person just to get someone to actually address the issue. Their solution was basically to offer to replace the transmission themselves at a slightly discounted price. In other words, after the car they had just sold me suffered a major failure within days, I was still expected to give them thousands of dollars more to fix it. I ultimately paid over $4,000 out of pocket to have the transmission replaced somewhere else. As a college student, that was a huge unexpected expense. I also missed work dealing with a vehicle I had owned for less than a week. I fully understand what AS-IS means, and I understand that used cars can have problems. What I do not understand is selling someone a vehicle that suffers a major transmission failure almost immediately, then showing so little concern or willingness to help when they return with a documented diagnosis. I deeply regret buying this vehicle from Sandy Sansing Chevrolet. Based on my experience, I would never purchase another vehicle from this dealership, and I would not recommend them to anyone shopping for a used car. More
These guys sold me a defective vehicle and when I drove it off the lot and it started overheating and I took it back. Immediately.They would not take it because they said it was a used car and then that’s it off the lot and it started overheating and I took it back. Immediately.They would not take it because they said it was a used car and then that’s just the way it is that there was nothing that I could do . after taking it to a reputable mechanic I found out that they had put fluid into the engine to conceal a blown head gasket, which is unlawful by the ethical practice laws in sales of Florida I wouldn’t go near these people if I were you, they will rip you off. They are an ethical and the epitome of a sleazy car salesman. More
I have been doing business with Sandy Sansing Chevrolet for around 30 years. have had no problems that they did not address and take of with any of my vehicles. The service and courtesy is outstanding for around 30 years. have had no problems that they did not address and take of with any of my vehicles. The service and courtesy is outstanding More
Catherine McMillan made buying a new car the best experience I have ever had working with car salesman. She was extremely knowledgeable, easy to work with and gives you the sense that she is there fo experience I have ever had working with car salesman. She was extremely knowledgeable, easy to work with and gives you the sense that she is there for the consumer. If we ever look to purchase another car we will definitely look for her. More
