Initially I had a great car buying experience from Sandy Sansing Chevrolet in Pensacola, however it quickly turned into a nightmare.
I have not had the vehicle for even a month yet and have not even made my first car payment. I reached out to the sales guy (Josh)
whom I bought the vehicle from and while he was very helpful with getting the initial issue addressed they could not
fix it at Sandy Sansing Chevrolet. The car (2018 Nissan Kicks) was rough idling and the sensor for the Unavailable
front radar obstruction keeps coming on. I was referred to Sandy Sansing Nissan. Nissan has looked at my vehicle 3
times and the issue is still not resolved. This past Saturday I went to put my car in reverse and the car was making
a grinding noise (metal on metal). If it did not do that then when taking it from park to reverse the car would literally
jerk from gear to gear. I took video of all that is going on with the car and showed it to the service advisor at Nissan.
He said that the vehicle definitely should not be having theses issues and it is still under warranty. I should not be
dealing with these types of issues. I even asked one of the managers at Sandy Sansing Chevrolet if they would be willing to put me in
another vehicle and they refused. He said once I have had the vehicle for a while they would look at a trade in but it would make my payment
increase. He was not very understanding about the issues I have been having and I found him to be rude. He stated that he would reach
out to the service advisor at Sandy Sansing Nissan and talk to him about the issues and would give me a call on 3/8/21 but I have yet
to hear from him. So at this point I have reached out to Nissan Corporate and hoping to get a positive outcome. I highly recommend not
going to this dealership.