
Sandy Sansing Chevrolet
Pensacola, FL
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Service advisors are friendly and usually pretty quick to address any issues. Technicians are fast but sloppy (one got grease all over my interior). Technician leads/supervisors will politely argue with you address any issues. Technicians are fast but sloppy (one got grease all over my interior). Technician leads/supervisors will politely argue with you about what they did/can do/will do to the vehicle (told me their technician couldn’t have gotten grease on my interior). I’m still waiting on a part that the service advisor said would be in the next week, no updates or courtesy calls or anything. More
I had an appt, showed up on time & Was checked quickly. Bobby cked out the problem, explained it, gave me an estimate. I left my car & within 2 hours my car was fixed. I asked Bkbby to give me a list of se Bobby cked out the problem, explained it, gave me an estimate. I left my car & within 2 hours my car was fixed. I asked Bkbby to give me a list of services I need & he wrote that up for me. I feel confident Bobby did a great job for me. More
The Sandy Sansing team was totally professional, efficient, and friendly, during the sale and delivery of my new truck. efficient, and friendly, during the sale and delivery of my new truck. More
I am not happy with my service today. First of all,every employee seems to be unfriendly.. The service department has no clue to what a customer needs for their car. I came to the dealers First of all,every employee seems to be unfriendly.. The service department has no clue to what a customer needs for their car. I came to the dealership to get a new battery and oil change and tire rotation. After waiting for 4 hours ,they tell me I also need wiper blades. I had just paid Oriely Auto to replace my blades while I watched them, 20 minutes before going to the dealer ship. Please stop trying to take advantage of seniors and women. I spoke with the customer service representative Kelly, she likes to talk about her situations instead of hearing the customer out. I have been a customer for 8 years. In the last 2 visits to this dealership, I am beginning to question their honesty towards the customer. The only employee who seems to have honesty and value to satisfy the customer is Mario. More
100/10. AMAZING JOB. Sara Juchcinski and her service team pulled out all the stops to get my car back on the road. After Gm canceled the part delivery, they AMAZING JOB. Sara Juchcinski and her service team pulled out all the stops to get my car back on the road. After Gm canceled the part delivery, they called around and found a part for me. What else could a customer want? So happy with this team. Class act!!! More
My truck experienced an emergency breakdown , but I was able to drive to Sandy Sansing’ Chevrolet’s service garage in Pensacola without further problems. I was greeted by service advisor Daelen Hansen and able to drive to Sandy Sansing’ Chevrolet’s service garage in Pensacola without further problems. I was greeted by service advisor Daelen Hansen and manager Sara Juchcinski. Mr. Hansen quickly got the problem diagnosed, but told me it would be 2-3 days to get the required parts. They got them overnight! And had me on the road as soon as I could pick up the vehicle the morning after I brought it in. Many thanks for the quick service without an appointment! More