Sandy Sansing Chevrolet
Pensacola, FL
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The Service dept at Sandy Sandsing Chevrolet is top notch. The staff is very friendly and helpful and they get the job done in a very timely manner. I love getting my truck serviced there. notch. The staff is very friendly and helpful and they get the job done in a very timely manner. I love getting my truck serviced there. More
I purchased a low mileage used truck from Sandy Sansing Chevrolet in " Car City" Pensacola, Fl. We also purchased their extended warranty. We are already at strike two. However, we were not told that all Chevrolet in " Car City" Pensacola, Fl. We also purchased their extended warranty. We are already at strike two. However, we were not told that all repairs had to be done there unless we had their authorization first. Shortly after the purchase we started having transmission issues. After months of trial and error we finally got the new transmission that we needed. We then had issues with the lifters which was another extended process. When we get the truck home my son opens the hood and notices something broken off on the top of the motor area. We contact them and they say that they will order the part. Still waiting. They never call back as we were told. When we finally get somebody on the phone she says none of this is documented in the computer and no such part was ordered. But, it will be in the next day and they will call us back. Still waiting. Does Sandy Sansing teach how to lie 101 prior to employment? Now, all we can get is the front desk and voice mail saying I will call you back. Still waiting on that as well. So this morning we asked for the manager over the service department. If you are thinking that we got his voice mail you ae correct. I forgot one important issue here. Remember they just recently fixed the lifters. Yesterday, turning on our road smoke started coming out of the back. Now this very expensive truck sits in our driveway waiting on Sandy Sansing to call us back. One last thing about their grossly pathetic service department We noticed this morning that it now leaks oil. Life lessons : don't use Sandy Sansing service department. When they say our service department inspected this vehicle take that with a grain of salt or don't buy their used vehicles. Spend the extra three hours to read their fine print on Sandy Sansings extended warranty. I must confess though, I gave them one star. That is not totally true. However , there is no way to give a zero star. . . More
Was able to make same day appointment for the services I needed. The service was prompt and professional and the staff was friendly. There was plenty of space in the waiting room and they even had snacks an needed. The service was prompt and professional and the staff was friendly. There was plenty of space in the waiting room and they even had snacks and drinks. Thank you again! More
Roberta Stuart was fabulous. Efficiency was very good and a pleasure to work with. Your mechanic is excellent and did the job in amazingly fast time. It would be a pleasure Efficiency was very good and a pleasure to work with. Your mechanic is excellent and did the job in amazingly fast time. It would be a pleasure to work with them in the future. More
Wonderful people work here. I experienced a phenomenal and efficient service! Thankful for such a great place to get my vehicle serviced. I experienced a phenomenal and efficient service! Thankful for such a great place to get my vehicle serviced. More
Daylyn was very helpful and was able to quote a price for everything before repairs so at least I knew what to expect. Very friendly staff as well and my vehicle was repaired quickly! everything before repairs so at least I knew what to expect. Very friendly staff as well and my vehicle was repaired quickly! More

