Sandy Sansing Chevrolet - Service Center
Pensacola, FL
209 Reviews of Sandy Sansing Chevrolet - Service Center
Oil change service In and out in a very timely manner with a professional and very courteous visit. Service manager (Mr. Rudd?) answered all my concerns , Thank you. In and out in a very timely manner with a professional and very courteous visit. Service manager (Mr. Rudd?) answered all my concerns , Thank you. More
Great! Keep up the good work. I am always pleased with the service. The staff are always pleasant and willing to help! So keep it up!! Keep up the good work. I am always pleased with the service. The staff are always pleasant and willing to help! So keep it up!! More
Routine maintenance Service was excellent and they completed order in a short time. Very friendly sales person. Waiting area was very pleasant with coffee being provided. Service was excellent and they completed order in a short time. Very friendly sales person. Waiting area was very pleasant with coffee being provided. Excellent cost for services rendered. More
OIL CHANGE/TIRE PRESSURE/BDY WORK Went in this morning for an oil change and to check the pressure of one of my tires. In and out in less than an hour. Customer lounge clean and organ Went in this morning for an oil change and to check the pressure of one of my tires. In and out in less than an hour. Customer lounge clean and organized with plenty of coffee and doughnuts. Roy had taken care of me the last time I was in and again this time. The man is a saint. Kind, courteous and professional and provides the kind of customer service that keeps bringing you back. Had a question about one of the trim pieces on my car and the Rep (did not get his name) was able to take care of the problem on the spot. Will keep coming back to Sandy Sansing for my cars care even though the other Chevy dealer in town is closer to me. Keep up the good work and thanks. More
The service did not take as long as thought The service did not take as long as it was first told it would. Everyone was helpful and friendly. the waiting area was comfortable and clean. . The service did not take as long as it was first told it would. Everyone was helpful and friendly. the waiting area was comfortable and clean. . More
Quick and efficient service The service at Sandy Sansing Chevrolet was excellent, as usual. Everyone is very friendly and Nick -- my service advisor - is extremely efficient. The The service at Sandy Sansing Chevrolet was excellent, as usual. Everyone is very friendly and Nick -- my service advisor - is extremely efficient. The waiting area is spacious and clean and the whole experience is painless. I continue to recommend the dealership and their service center. More
Service - oil change Oil change and tire rotation done quickly. Service area clean. Waiting area clean and comfortable. Employees friendly and very helpful. Will use t Oil change and tire rotation done quickly. Service area clean. Waiting area clean and comfortable. Employees friendly and very helpful. Will use the service center again. More
Very helpful and courteous staff. We had work done by the body shop. Angela Spears was very knowledgeable and helpful. Others that we talked to at the shop were equally courteous an We had work done by the body shop. Angela Spears was very knowledgeable and helpful. Others that we talked to at the shop were equally courteous and friendly. More
Service appt made, told at dealership it has to wait We made an online appointment for service for my wife's car on Saturday. It was accepted and we received a confirmation number. Drove an hour from DeF We made an online appointment for service for my wife's car on Saturday. It was accepted and we received a confirmation number. Drove an hour from DeFuniak Springs, only to be told that all they do on Saturdays is oil changes. This should be advertised as such on their website. He didn't know anything of our appointment made through the website. He told us we could leave it until Monday, but that wasn't an option as we drove one car over, and she needed it for work. We ended up giving our business to Firestone in Pensacola so it wasn't a total waste. If you don't use the online tool for service appointments, don't offer it. And please advertise that you only do oil changes on Saturdays. Will go elsewhere in the future. More
Truly awful after sales service Easy to be all smiley and sell a car. My golden retriever could do that. I've always said a good car dealer is one who provides great after sales. It Easy to be all smiley and sell a car. My golden retriever could do that. I've always said a good car dealer is one who provides great after sales. It's obvious this one doesn't share my values. I won't be specific as to why I'm writing this but for those who treated my wife so poorly then shame on you. She wasn't going to pursue the issue but I was., and having contacted them and was told she would hear from a rep, that they were deeply concerned about this, well guess what? She never heard from them. And they won't be hearing from us again. We are done with these phonies. Hey SS Chevrolet don't bother emailing/calling. You're fired.. More