Sandy Sansing Chevrolet - Service Center

Quick and efficient service The service at Sandy Sansing Chevrolet was excellent, as usual. Everyone is very friendly and Nick -- my service advisor - is extremely efficient. The The service at Sandy Sansing Chevrolet was excellent, as usual. Everyone is very friendly and Nick -- my service advisor - is extremely efficient. The waiting area is spacious and clean and the whole experience is painless. I continue to recommend the dealership and their service center. More

Service - oil change Oil change and tire rotation done quickly. Service area clean. Waiting area clean and comfortable. Employees friendly and very helpful. Will use t Oil change and tire rotation done quickly. Service area clean. Waiting area clean and comfortable. Employees friendly and very helpful. Will use the service center again. More

Very helpful and courteous staff. We had work done by the body shop. Angela Spears was very knowledgeable and helpful. Others that we talked to at the shop were equally courteous an We had work done by the body shop. Angela Spears was very knowledgeable and helpful. Others that we talked to at the shop were equally courteous and friendly. More

Service appt made, told at dealership it has to wait We made an online appointment for service for my wife's car on Saturday. It was accepted and we received a confirmation number. Drove an hour from DeF We made an online appointment for service for my wife's car on Saturday. It was accepted and we received a confirmation number. Drove an hour from DeFuniak Springs, only to be told that all they do on Saturdays is oil changes. This should be advertised as such on their website. He didn't know anything of our appointment made through the website. He told us we could leave it until Monday, but that wasn't an option as we drove one car over, and she needed it for work. We ended up giving our business to Firestone in Pensacola so it wasn't a total waste. If you don't use the online tool for service appointments, don't offer it. And please advertise that you only do oil changes on Saturdays. Will go elsewhere in the future. More

Truly awful after sales service Easy to be all smiley and sell a car. My golden retriever could do that. I've always said a good car dealer is one who provides great after sales. It Easy to be all smiley and sell a car. My golden retriever could do that. I've always said a good car dealer is one who provides great after sales. It's obvious this one doesn't share my values. I won't be specific as to why I'm writing this but for those who treated my wife so poorly then shame on you. She wasn't going to pursue the issue but I was., and having contacted them and was told she would hear from a rep, that they were deeply concerned about this, well guess what? She never heard from them. And they won't be hearing from us again. We are done with these phonies. Hey SS Chevrolet don't bother emailing/calling. You're fired.. More

the worst experience of my life. To many problems to list. Bought a new traverse from Sandy Sanding. We have had the car in for service then we have used it. We went back three times To many problems to list. Bought a new traverse from Sandy Sanding. We have had the car in for service then we have used it. We went back three times to get an oil change fixed, are car was leaking oil after it was serviced. The last time we took it back they fixed the oil leak by replacing the oil filter. On my wife's way home after the third visit she got a call....they had forgot to put the dip stick back in. An oil change is one of the easiest things to do and yet took three times to get it right and then they forget the dip stick. This is the least minor problem. We have had six more serious situation that took them several times to do fight. Our car, with 17,000 miles on it has been in the shop for 11 days. When my wife stopped by yesterday to get some things out of it, the engine was sitting on the floor next to the car. More

Not clear on the expenses of work My dad took his Nissan truck in to the service department at Sandy Sansing in Pensacola to have it diagnosed for an overheating problem with the radia My dad took his Nissan truck in to the service department at Sandy Sansing in Pensacola to have it diagnosed for an overheating problem with the radiator. He was told that there was a $105.00 diagnostic fee that would be charged and later applied to the work. They worked up an estimate of over $3,000.00 of things that could be done to the truck, some things were about the overheating others just work that was suggested. He decided to take it somewhere else for the work but told them to do an oil change and an allignment to use up the $105.00. We get there to pick up the truck and are now being charged $213.00 for the diagnostic fee and the work. The manager said that it would only apply to the "overheating" problems not the other things on the list that they gave him. I don't feel that this was a fair or clear representation of the "credit". The items were on the estimate so we assumed that they could be used. More

service dept. is not trustworthy Took my silverado in to have a warrantied part replaced. They broke the part attached to it that wasn't under warranty , and i had to pay for the part Took my silverado in to have a warrantied part replaced. They broke the part attached to it that wasn't under warranty , and i had to pay for the part. Truck only has 44000 miles on it and i bought it brand new from them , and had bought another brand new truck from them previously. The service manager offered me a free oil change, i don't trust them being anywhere around my truck. More

Seniors Beware My 84 yr old grandmother took her 2008 Chevrolet impala to the service department because the check engine light came on. As expect, it was the 02 se My 84 yr old grandmother took her 2008 Chevrolet impala to the service department because the check engine light came on. As expect, it was the 02 sensor. They charged $115 to run a diagnosis and Lenny recommend the repairs and service listed below. She bought the car new and has taken excellent care of it having all recommend maintenance and oil changes done every 3 to 4k miles. Currently, the car has 53k miles and runs great. The car does need brakes and tires which I am taking car for her. Thankfully she did not have any repairs done, but I hope other seniors are not being taken advantage. My grandmother is thinking about purchasing a new vehicle, but not I will recommend not going to SS. Let me know what you think. 02 sensor = $98 Front pads = $186 Rear pads = 182 Brake Flush = $98 Front crank seal = $161 Oil pan gasket = $666 Intake gasket, VC gaskets, oil pump seal, o rings = $929 Coolant Flush $125 Oil & Filter $30 ( she had her oil change 2500 miles ago and looked good to me) Power Steering flush $95 Battery Service $30 ( Why not just buy a new battery) Alignment $90 Total: $2690 More

Rear tail light I took my truck to Sandy Sansing for reartaillights foogging up. Now they are telling me that isok. No problem and they arent replacing them I took my truck to Sandy Sansing for reartaillights foogging up. Now they are telling me that isok. No problem and they arent replacing them More