Sandy Sansing Chevrolet - Service Center
Pensacola, FL
249 Reviews of Sandy Sansing Chevrolet - Service Center
I’ve received excellent customer service from the Sansing Chevrolet Service Department! Service adviser Bobby Moore has been knowledgeable and helpful on several occasions this past year. I had a couple warr Chevrolet Service Department! Service adviser Bobby Moore has been knowledgeable and helpful on several occasions this past year. I had a couple warranty issues that were handled effectively and expediently! My routine maintenance visits have also been easy to schedule, and get performed with a quick turn around time. More
They were very professional I highly recommend Bobby Moore my car came in first thing in the morning Bobby called me by nine thirty letting me know that the car was ready for pick up Moore my car came in first thing in the morning Bobby called me by nine thirty letting me know that the car was ready for pick up More
Service was great. Roberta was awesome kept me informed of the progress. Good communication. Would highly Sandy Sansing Chevrolet Service Department. Roberta was awesome kept me informed of the progress. Good communication. Would highly Sandy Sansing Chevrolet Service Department. More
Great response time and was readily greeted as soon as I brought my truck in the service bay. Service advisor was great and personable. Truck was finished very fast! brought my truck in the service bay. Service advisor was great and personable. Truck was finished very fast! More
This was my first time visiting the dealership for service and maintenance, and I was thoroughly impressed. Bobby, who was managing the service desk solo, handled everything with great balance and pro service and maintenance, and I was thoroughly impressed. Bobby, who was managing the service desk solo, handled everything with great balance and professionalism. Despite the busy environment, his customer service never faltered. I scheduled my appointment online—which I highly recommend—and the process was smooth from start to finish. The waiting area was comfortable and well-equipped, which made the short wait feel even quicker. I was in and out in just 45 minutes for an oil change and tire rotation. I’ll definitely be returning! More
The sales team is great, it’s the post sales and service that lacks. When I brought my truck in for a radio issue, the extent of troubleshooting was to do a software update twice, then remove and add the ph that lacks. When I brought my truck in for a radio issue, the extent of troubleshooting was to do a software update twice, then remove and add the phone back in twice, then the technician decided it was a hone issue and left it at that. Still not working properly. Add to it, when I expressed disappointment, I was actually asked “what would you like us to do?”, fix my truck. You took my money easily enough. Sadly, even Chevrolet customer support was of no assistance, deferring the issue back to the dealer. More