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Sandy Sansing Chevrolet - Service Center

Pensacola, FL

4.6
274 Reviews

274 Reviews of Sandy Sansing Chevrolet - Service Center

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May 31, 2025

They didn’t fix my tire leak and they broke my tire pressure sensor, now I’m at another Chevy dealer where they have everything in stock to do it the correct way, I will never go back to this dealershi More

by Gmj2048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name, only guy on the service desk yesterday afternoon
Jun 19, 2025 -

Sandy Sansing Chevrolet responded

I’m really sorry to hear about your experience and the issues with your tire leak and sensor. This is not the level of service we strive to provide. Please reach out to our service manager directly so we can make this right and address your concerns as quickly as possible. Your satisfaction is important to us.

May 30, 2025

I went in for an oil change and to have 2 things looked at. My service advisor, Roberta, was great. Both issues were easily and quickly fixed with software updates. She told me they should be done aroun More

by billwarner867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberta
Jun 19, 2025 -

Sandy Sansing Chevrolet responded

Thank you for sharing your positive experience! We're delighted to hear Roberta provided great service and that your issues were fixed quickly and efficiently. We appreciate your recommendation and look forward to taking care of your ’24 Tahoe again!

May 30, 2025

Sandy Sansing is always professional and truly cares about their customers. Great dealership to work with! More

by demetriusquinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Moore
Jun 19, 2025 -

Sandy Sansing Chevrolet responded

Thank you for your kind words! We’re proud to be a dealership that puts our customers first and provides professional, caring service. We look forward to working with you again!

May 30, 2025

The service dept is top notch! From regular oil changes to repairs, the whole staff are professional and knowledgeable. Trusted and appreciated. A+++ More

by chottsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SARA JUCHCINSKI
Jun 19, 2025 -

Sandy Sansing Chevrolet responded

Thank you for your fantastic feedback! We’re proud to hear our service department consistently delivers professional and knowledgeable care. Your trust and appreciation mean the world to us!

May 30, 2025

Great customer service. They are honest and trust worthy. The customer service is always excellent. More

by desillee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberta Stewart
Jun 20, 2025 -

Sandy Sansing Chevrolet responded

Thank you so much for the kind words! We're grateful for your trust and are thrilled to hear that you've consistently received excellent service. We truly appreciate your support! 💬🚗👏

May 29, 2025

Very pleased with the service and staff that greeted me as soon as I walked in , just bought the truck and was my 1st time bringing the truck in for routine maintenance and looking forward to the next time More

by Kendall.Rutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Bankich
Jun 19, 2025 -

Sandy Sansing Chevrolet responded

Thank you for the kind words! We're so glad your first service visit went smoothly and that our team made you feel welcome right away. We appreciate you choosing us and look forward to seeing you next time!

May 29, 2025

I was not impressed with the price point of services for returning customers. I think charging $200 for a diagnosis and then not offering to wave or reduce that fee if the customer chooses to have the work More

by chloeandrew144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie
Jun 19, 2025 -

Sandy Sansing Chevrolet responded

Thank you for your honest and thoughtful feedback. We’re glad to hear that our staff was pleasant and your vehicle was repaired in a timely manner, but we truly regret that the diagnostic fee and lack of upfront communication left you feeling disappointed. We appreciate you bringing this to our attention and hope we’ll have another opportunity to provide you with a better experience moving forward.

May 29, 2025

Every time I’ve been to Sandy Sansing they have treated me with nothing but respect respect and they have done excellent work on my 2019 Colorado. Anytime I have trouble with my Colorado. I take it straigh More

by Love2csun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby moore
Jun 19, 2025 -

Sandy Sansing Chevrolet responded

Thank you so much for your continued trust and loyalty! We're honored to care for your 2019 Colorado and glad to hear you've consistently received respectful, high-quality service. We’re always here when you need us!

May 27, 2025

AWESOME is all I have to say, great people skills and vehicle was finished on tome More

by ken22kenlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberta
May 28, 2025 -

Sandy Sansing Chevrolet responded

Hi! So happy to hear that Roberta was able to assist you with your vehicle service. We appreciate you sharing your experience with us!

May 27, 2025

Everything is very good, I am very pleased with the work and the good service. More

by osiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 28, 2025 -

Sandy Sansing Chevrolet responded

Hello there! We are very happy to have provided you with such a positive experience! Thank you for the feedback and 5-rating!

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