
Sandy Sansing Chrysler Dodge Jeep Ram
Milton, FL
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Very rude manager that lacks compassion and lack of communication resulting in me not being able to pick up my car like I was expecting to. Poor diagnosis. Very bad customer service communication resulting in me not being able to pick up my car like I was expecting to. Poor diagnosis. Very bad customer service More
Terrible in diagnostic services, my car returns to the shop fir several times staying for several days, Technicians couldn't find a loose batery wire, can figure out a bad alternator, bad starter or bad b shop fir several times staying for several days, Technicians couldn't find a loose batery wire, can figure out a bad alternator, bad starter or bad batery. People at the front front desk were polite and tried to help. More
Prompt, courteous and professional service throughout my visit. My truck needed oil change, tire rotation and check-up. Milton Dodge came through! visit. My truck needed oil change, tire rotation and check-up. Milton Dodge came through! More
Had a deal worked out, reached out to another dealer who beat their offer for an ordered car. Sales manager goes to GM says they can’t match the other dealers off (900 less than Sansing. Then 2 days later t beat their offer for an ordered car. Sales manager goes to GM says they can’t match the other dealers off (900 less than Sansing. Then 2 days later the deal falls through and reach back out to Sansing. GM says instead of 1,000 deposit it’ll be 2,000 to order( basically punitive punishment because I reached out to another dealer who was willing to sell it for cheaper. Long story short didn’t order through sandy, as no customer should beg a dealership to take 90,000 dollars from them. Insane world we live in. More
If I could give less than 1 star I would. Will never buy here again. Worst experience from start to...... week later still not finsihed.... DON'T BUY FROM THEM Will never buy here again. Worst experience from start to...... week later still not finsihed.... DON'T BUY FROM THEM More
I bought a nice used truck drove it off the lot. 2 miles down the road the brake started squealing and grinding in reverse.took it back they basically told me they inspected them and they were within 2 miles down the road the brake started squealing and grinding in reverse.took it back they basically told me they inspected them and they were within specs. So I pulled front wheel to find brakes were worn down to the metal on the back also.They said they were not going to fix it.very poor customer service and I would shy away from these peaple. The brakes cost me $43.00 for the set on front and the same amount on the back. I gave them one star only because it a nice truck.I really thought that there service department was better than this.I Own a mechanic business for 30 years and would never allow one of my customers to leave with a unsafe vehicle.the amount of money to replace these brakes is minimal compared to safety and good customer service. More
I have a Durango less then 4 months old that the check engine light came on because of a problem with the EVAP purge solenoid which probably explains why I only get 15 miles per gallon. Getting it into th engine light came on because of a problem with the EVAP purge solenoid which probably explains why I only get 15 miles per gallon. Getting it into the shop for repair has turned into a nightmare. They expect me to drop the car of for the day but offering no help whatsoever with a loaner. I live in Pensacola, 30 minutes from the dealership and have no other transportation. WHY should I have to pay for a rental car if I just bought a brand new car from this dealership? So they also sold me a bunch of extra warranty that does me no good if I can't get the car into the shop. So I called the dealership in Pensacola and they can't get me in until June. I'm leaving for Tampa in May. I get to drive a new car that i cant trust right now and hope I don't get stranded on the way. Did I mention that the car also has a recall? Something about something that might come loose from the back and possibly injuring the driver driving behind me. GREAT JOB dodge. More