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Sandy Sansing Chrysler Dodge Jeep Ram

Milton, FL

3.8
149 Reviews

6348 Hwy 90 West

Milton, FL

32570

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Showing 149 reviews

April 07, 2024

Great service. Great dealership. Very happy with my experience. They took good care of me. More

by rbichan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 08, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review!

April 04, 2024

Their service department is the worst I’ve ever dealt with, there’s always a reason why they can’t repair your vehicle. There are short on staff they can’t get parts and they can’t make your vehicle prio More

by Gladiator repairs gone wrong
Recommend Dealer
No
Employees Worked With
Jeff, the service manager, Brian, as my representative handling the repairs.
Apr 16, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We are disappointed to hear that you have not had a positive experience with us. Unfortunately, during repairs there can be part constraints, meaning the manufacturer may not have the parts or may have them on backorder. We also have to follow the process of the manufacturer. For example, if there is a technical case open, the manufacturer has to advise our dealership how to proceed with repairs. These factors, plus many others can contribute to a longer repair time. We hope that you will continue to allow us to work on your vehicle and we appreciate your understanding regarding these concerns.

April 02, 2024

Love our new Wrangler, Dean was great to work with. We will definitely recommend you to our friends. More

by r54davis
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dean Moore
Apr 03, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your feedback! Have a great day!

March 28, 2024

Very impersonal. I had to call them to check on special order parts. Acted like i was inconvience. More

by froggy21795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Mar 29, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We appreciate your feedback and will use it to improve our service in the future.

January 31, 2024

Very nice staff and quick to get my oil change done with a tire rotation. I dropped my vehicle off and next thing they called me and it's done. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 01, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi David, thank you for highlighting our staff's customer service and our efficiency with your vehicle! We appreciate your business and hope to assist you again in the future.

January 17, 2024

January 17, 2024 Very unhappy with the dis-honest Finance Dept. Scott Wells, at the Milton, Florida dealership! Please be cautious with this dealership! I feel discrimination against me, as an intell More

by Great Buying Experience!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Wells
Jan 24, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hello, we have seen your review on several different platforms and will respond accordingly. The dealership has multiple forms in place to make sure a vehicle purchase and/or plans are not misrepresented. The most important of these forms is the signed Agreement to Purchase. This form summarizes the entire transaction, including vehicle purchase price, protection plan, tax, tag, and title fees. Also, in case you are not aware, the protection plans are cancellable. We are glad to know that the finance manager assisted you with this process. At Sandy Sansing, we strive to provide all of our customers with a wonderful buying experience. We appreciate you choosing to purchase your Jeep from Sandy Sansing.

January 05, 2024

January 5, 2024 Very unhappy with Finance Dept, Scott Wells at this Milton, Florida dealership, Scott Wells slips in extra items, into the contract, does not go over contract with you!! My bank helpe More

by Great Buying Experience!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Wells
Jan 24, 2024 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hello, we have seen your review on several different platforms and will respond accordingly. The dealership has multiple forms in place to make sure a vehicle purchase and/or plans are not misrepresented. The most important of these forms is the signed Agreement to Purchase. This form summarizes the entire transaction, including vehicle purchase price, protection plan, tax, tag, and title fees. Also, in case you are not aware, the protection plans are cancellable. We are glad to know that the finance manager assisted you with this process. At Sandy Sansing, we strive to provide all of our customers with a wonderful buying experience. We appreciate you choosing to purchase your Jeep from Sandy Sansing.

December 28, 2023

Joe is an awesome salesman! !! He worked my deal on my trade ins and got the truck I wanted from another Sandy dealership brought to Sandy Milton for me. The whole group of fol More

by suejq73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 29, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi Sue! Thank you so much for your 5-star review! We are delighted to hear that our staff has made your experience so easy and stress free! We appreciate your business and look forward to any of your future sales and or service needs!

December 18, 2023

Very friendly service department. Got to it when they said they would. Will go back again. More

by purplepatti55dogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady
Dec 18, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi there! Thank you so much for letting us know about your positive experience with us! We're so happy we were able to help you out!

December 09, 2023

Sandy Sansing Jeep in Milton, Florida has a very good service department. Service is reasonably priced and done properly the first time a vehicle is brought in. I trust them with the Jeep. More

by kgard77346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 11, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Thank you for your fantastic 5-star review! We're thrilled you enjoyed our service. Your support means a lot to us and we can't wait to serve you again.

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