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Sandy Sansing Chrysler Dodge Jeep Ram

Milton, FL

Overview
Reviews
3.8
192 Reviews
Call Dealership (850) 623-6866

6348 Hwy 90 West

Milton, FL

32570

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Showing 192 reviews

October 27, 2023

Alway courteous, respectful of our time we rarely wait longer than an hour. All around great place to purchase and get our vehicle serviced. Thank you! More

by Atnouh
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 03, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.

October 19, 2023

Very rude manager that lacks compassion and lack of communication resulting in me not being able to pick up my car like I was expecting to. Poor diagnosis. Very bad customer service More

by Kerriparker17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales manager and I think Tyler
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Nov 03, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

The dealership has received your formal complaint and will respond through the agency in which it was received.

October 03, 2023

They were wick to get m appt fit in due to a new job. Needed my truck back. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 04, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

It is great to hear everything was done quickly and to your satisfaction. Thank you for the review and we hope to assist you again in the future.

October 02, 2023

Terrible in diagnostic services, my car returns to the shop fir several times staying for several days, Technicians couldn't find a loose batery wire, can figure out a bad alternator, bad starter or bad b More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Oct 04, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi Santos, we know your vehicle being in service for longer than expected is a inconvenience on you, but we can assure you that we are doing our absolute best to get your vehicle back on the road and working right! We appreciate your patience while we figure out where the issue is and how to fix it for you! Please reach out to our Customer Service department if there is anything we can do for you in the meantime.

September 29, 2023

The appointment date was when needed. The check in process was simple and easy. They were very friendly and communicative. More

by pedracer97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Meeks
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September 27, 2023

Was able to get an appointment for issue with my vehicle quickly and service was courteous! More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Sep 28, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

It is great to hear everything was done quickly and to your satisfaction. Thank you for the review and we hope to assist you again in the future.

September 27, 2023

Prompt, courteous and professional service throughout my visit. My truck needed oil change, tire rotation and check-up. Milton Dodge came through! More

by flywillie54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Meeks
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Sep 28, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

We are happy you found our staff to be so supportive during your experience here. Your satisfaction is our top priority. We are happy to pass along your comments to the team and hope to be of service to you in the future.

July 31, 2023

Had a deal worked out, reached out to another dealer who beat their offer for an ordered car. Sales manager goes to GM says they can’t match the other dealers off (900 less than Sansing. Then 2 days later t More

by Frankdenenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon finnan, Trevor
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Aug 17, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi Frank, special orders can utilize our inventory allocation; therefore, we request a deposit to ensure the customers sincerity. Since you placed an order and then cancelled the dealership requested an increased deposit for your second order. All deposits are applied to the purchase of the vehicle.

Aug 17, 2023 -

Frankdenenberg responded

That’s the problem, I never placed the order nor was it canceled. as a consumer, I shopped around and found a better price. Guess what, I was punished for shopping and the deposit amount was increased for punitive measures. Shame on a consumer. I wouldn’t do business with a dealer who increases the deposit amount 3 days after an amount of 1,000 was agreed upon. I ordered elsewhere and would advise anybody who wants to do business with shady back door dealers to look elsewhere. Always remember the customer votes with their wallet. In this case my money went to another more honest ethical dealer. This is the type of dealer to change the price once the car comes in. Avoid the headaches and go elsewhere. There’s plenty of honest dealers to chose from. What’s worse is Brandon saying “ if you give us 5 stars I might be able to get it back to the original 1,000” save your time friends. Shop elsewhere keep your deposit and get 1 star review. At the end of the day I saved myself a headache.

July 21, 2023

If I could give less than 1 star I would. Will never buy here again. Worst experience from start to...... week later still not finsihed.... DON'T BUY FROM THEM More

by emilymullinsrobertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Desmond, Ridge
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Jul 24, 2023 -

Sandy Sansing Chrysler Dodge Jeep Ram responded

Hi Emily, we appreciate your patience during the repair of your vehicle, in the meantime the dealership offered a rental but it was never picked up. Repairs were completed on Friday and you picked up the vehicle same day. We were not aware of any issues at the time of pickup so if there is anything we can do further, please reach out to us and let us know.

April 21, 2023

I bought a nice used truck drove it off the lot. 2 miles down the road the brake started squealing and grinding in reverse.took it back they basically told me they inspected them and they were within More

by Ctweaver5661
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sales manager
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