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Sandy Sansing Chrysler Dodge Jeep Ram of Foley

Foley, AL

4.5
452 Reviews

3781 S McKenzie St

Foley, AL

36535

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Showing 452 reviews

May 31, 2026

I went in for an oil change. That's all. The person who took my Jeep said it would be a 20 minute wait. No problem there. But when he started my oil change, he came back in and More

by busyboxer54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Bezerra
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback. We’re glad your oil change was completed, but we’re sorry to hear you felt uncomfortable with the additional recommendations during your visit. Our team performs multi-point inspections as part of service visits and may point out items like filters, wipers, and tires based on time, wear, or manufacturer guidelines. That said, all recommendations should always be clearly explained without any pressure, and we apologize if your experience felt otherwise. We appreciate you bringing this to our attention and will share your comments with our service management team for review. Thank you again for your business.

May 29, 2026

Service repaired our vehicle problem efficiently and quickly. Complimentary rides to and from our home worked well also. Very satisfied with overall experience. More

by itandschief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Howell
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback! We’re glad to hear our team was able to repair your vehicle quickly and efficiently, and that the complimentary transportation added to your convenience. We truly appreciate your business and are happy you had a very satisfying overall experience.

May 26, 2026

Very easy to deal with, not crazy about the AI assistant to make appointment . But the in person customer service provided by Matt was top shelf ! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Jeff
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback! We’re glad to hear Matt provided top shelf in-person customer service and made your visit a positive experience. We also appreciate your honest input regarding the AI appointment system and will share that with our team for review. Thank you for your business—we look forward to serving you again.

May 25, 2026

I like CDJR of foley because of the people and their friendly, and great service. More

by scottt338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback! We’re glad to hear you enjoy visiting CDJR of Foley and appreciate our friendly team and great service. We truly appreciate your business and look forward to serving you again.

May 24, 2026

Very easy in setting an appointment and dropping off your vehicle to get the needed work completed. More

by gregcrippen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Howell
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback! We’re glad to hear the appointment process and drop-off were easy and convenient, and that your vehicle service needs were taken care of smoothly. We appreciate your business and look forward to serving you again.

May 22, 2026

Did a very good job servicing my car and treating me nice and respectful I would recommend my friends and family to sandy sansing More

by howardjamie518
Recommend Dealer
Yes
Employees Worked With
I'm not sure
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback! We’re glad to hear our team serviced your vehicle well and treated you with kindness and respect. We truly appreciate your recommendation to friends and family and look forward to serving you again in the future.

May 21, 2026

I arrived at the dealership to find the oil change bays quiet so the guys got me right in. They were very friendly, courteous and thorough! I was out the door in a very short amount of time which was awes More

by Ready911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest bezerra
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback! We’re glad to hear our team got you in quickly, provided friendly and thorough service, and had you back on the road in a short amount of time. We appreciate your business and look forward to serving you again.

May 21, 2026

Good mechanic, showed me where the problem was with my Jeep. Got the part delivered overnight and fixed next day. Good communication on status. Labor costs were very high (over $1700 for about 4 hours of More

by Hornickjohn147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback. We’re glad to hear the technician clearly identified the issue with your Jeep, that the part was sourced quickly, and that communication throughout the repair was good. We also understand your concerns regarding pricing, including labor costs, the credit card processing fee, and the shop supply charge. These are standard industry practices that help cover operational and processing expenses, but we recognize they can be frustrating from a customer perspective. Your comments have been shared with management for review. We appreciate your business and the opportunity to service your vehicle.

May 20, 2026

Polite staff and the service department was quick and efficient in getting my recall part on my new truck More

by leighannephillips69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback! We’re glad to hear our staff was polite and the service department handled your recall quickly and efficiently. We appreciate your business and look forward to serving you again.

May 19, 2026

Took my 2025 Jeep in for warranty fix. Got me a rental and fixed it in a couple days More

by Beachinbama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Jun 12, 2026 -

Sandy Sansing Chrysler Dodge Jeep Ram of Foley responded

Thank you for your feedback! We’re glad to hear our team was able to take care of your warranty repair quickly and help provide a rental while your Jeep was being serviced. We appreciate your business and look forward to serving you again.

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