Sandy Sansing Chrysler Dodge Jeep Ram of Foley

Bad experience I bought a used Saturn SUV and paid cash . Told them I wanted everything checked out before I paid for it . Had to take it back the next day after I I bought a used Saturn SUV and paid cash . Told them I wanted everything checked out before I paid for it . Had to take it back the next day after I had paid for an extended warranty. They used my extended warranty for something that should have been fixed before I bought it. Steering column messed up and also fan on radiator making noises, took off the tow bar on it without asking me first. Salesman was very rude and said there was nothing else they could do for me. But he got a paycheck from me buying that car. It goes to show that you think sometimes a dealer might not quite rip u off but they do. I guess because I am a woman. Problem has not been resolved and my steering column is still messed up. The service staff seems to be the only ones that are nice . I told them I was still having problems with the column and they told me to bring it back but now I don't trust that it will be fixed right.i will probably have to take it somewhere else to get the problem resolved.The service staff has been nice but I feel like if I paid cash for something everything should have been fixed before I picked it up. I will not recommend this company to anyone. Beware of them. More

GREAT EXPERIENCE / WORTH THE DRIVE FROM PENSACOLA Had just left a Pensacola Jeep dealer after they low balled us on our trade value and lied to us about USAA pricing. Since this is not a review about Had just left a Pensacola Jeep dealer after they low balled us on our trade value and lied to us about USAA pricing. Since this is not a review about them I'll move on to Gulf Jeep's review: We walked in and were greeted promptly. We told them what we were looking for (I already knew what was on the lot from my online research.) Terry showed us the Jeeps were were interested in. It was refreshing to have a sales person that was knowledgeable about the vehicle he was selling. We then asked for a trade value for my truck and began crunching numbers. No surprise the first number they came back with was lower than I wanted. They were lower on my trade that I thought it should be. The price of the Jeep was good though. After my counter offer (which was pretty low to be honest) Paul came over and talked to me about my trade value. I told him about my research and he showed me what they had. We came to an agreement on the trade value very quickly. The trade value given this time was right in line with what I thought it should be. At the end of the day we got an amazing deal on the Jeep using USAA pricing, active duty military cash allowance, and a mailer coupon for cash allowance I received. To seal the deal they even added one more dealer installed option at cost. It was worth the 20 mile drive from Pensacola to visit Terry and Paul at Gulf Chrylser Jeep in Foley Alabama. How much was it worth? I got $3,000 more for my trade and paid $1,400 less for the Jeep compared to the Pensacola Jeep dealer's price. The 30 minute drive saved me $4,400. (and they never lied to me as the Pensacola dealer did.) If you are in Pensacola, or anywhere in the region for that matter, I encourage you to visit your local Chrysler/Jeep dealer then head over to Gulf Chrysler Jeep to compare the deals. Or, you could save yourself some frustration and time and drive over to Foley right away. If you don't at least give Gulf Jeep a chance to win your business you are making a huge financial mistake. It would have been a $4,400 mistake in my case. More

Have purchased 2012 Ram and Two Jeeps from this dealership. I had visited six different dealerships in the area and this dealership by far exceeded all expectations and price. When other dealer dealership. I had visited six different dealerships in the area and this dealership by far exceeded all expectations and price. When other dealerships said no way Holly and Frenchie worked the deal and gave me the best price and trade in value. All USAA members ,active duty and retired service members need to visit this dealership. They appreicate our service and will make you feel right at home. More

I have purchased 3 Dodge vehicles from this dealership and have been impressed with all 3 vehicle deliveries. The first was a Dodge Ram truck which was serviced under a recall. I dropped my truck off and and have been impressed with all 3 vehicle deliveries. The first was a Dodge Ram truck which was serviced under a recall. I dropped my truck off and was given a ride home and later in day , picked up and brought back to dealer. Vehicle had been serviced with no charge to me. Truck is the best I have ever owned. My last vehicle is a 2013 Dodge Challenger and was custom ordered. Order placed in Sept 2012 and recently delivered at end of Oct. The Challenger drives and handles fantastically. Dave Blanchert sat down with me and explained all the options that were available to me, prior to placing the order. My sales person is Holly Fuqua and she has helped me thru the sales process on all 3 Dodges. She has personally contacted me after the sales , both by email and personal phone calls. The pricing I have received has been very fair. I would definitely recommend this deal to any of my friends. The dealership also sends me periodical emails with money saving coupons for oil changes and tire rotations , along with free inspections. More

I have been shopping for a used minivan and saw that Gulf had a great deal on a van. I emailed the dealership for more details and received a response back from Matt Robinson with more details including pho had a great deal on a van. I emailed the dealership for more details and received a response back from Matt Robinson with more details including photos. I asked for a carfax report and he said that they use AutoCheck instead and sent me the rating for the van, but would not send me the full report. I set up an appointment to drive to Foley from Mobile to see the van. The next day, when I arrived to see the van, he took us into his office and started asking us questions about what we were looking for. I told him we were looking for the van we had been emailing back and forth about the day before. He said he just wanted "to show us everything he had in stock" similar to what we were looking for. When we finally walked out to the lot to see the van, he started showing us a different van. I stopped him and asked him where the van was we came to see. He said it was just there the night before, but it must be in the service dept. After checking inside, he came back out and told us that the van we came to see had "just gone to auction" earlier that day "because of mechanical issues." I thought that was strange since he just told me how great the van was the day before. Of course he proceeded to try to show us "other great vans" that they had on the lot. This is an illegal, fraudulent practice called bait and switch! I didn't think dealerships still had the nerve to try this illegal sales tactic. I wasted an afternoon off of work and gas to drive to Foley to see a vehicle that only existed on their website I guess. I have already started telling my friends, family, coworkers, etc about my experience and that they should NEVER do business with this dealership. More

Gulf Chrysler provides their customers with high quality service that goes above and beyond any dealership I have ever dealt with. They stand by their word and make things right, no matter what! Their sta service that goes above and beyond any dealership I have ever dealt with. They stand by their word and make things right, no matter what! Their staff is very friendly and non-threatening and their facility is emaculate. Gulf Chrysler is not your stereo-typical high-pressure, untrustworthy kind of dealership. We have not hesitated, on many occasions since purchasing our vehicle, recommending Gulf Chrysler to our friends and family. More

My daughter and I purchased a vehicle for my daughter from Gulf Chrysler recently. Holly was our salesperson and Frenchy was the finance manager. They absolutely could not have been more helpful. I from Gulf Chrysler recently. Holly was our salesperson and Frenchy was the finance manager. They absolutely could not have been more helpful. I have bought nearly a dozen vehicles in my life and this was the smoothest, most hassle-free purchase of all of them. Holly and Frenchy had to work hard to assist us with our trade-in. Not all dealerships are willing or able to do so, but Gulf Chrysler made it happen. Much of our transaction was completed over the telephone before we ever came into the dealership. Holly returned all of my calls prior to the purchase in a very prompt manner and never made me feel like I was inconveniencing her. Our paperwork was ready when we arrived and our purchase was completed in record time. It was a totally hassle-free experience. We will not hesitate to highly recommend Gulf Chrysler to our friends, and you can rest assured that, based on our positive experience with Gulf Chrysler, we will be repeat customers. Thank you, Libby Scrivner Cascaden and Lauren Knaps More

I purchased one of the first Plum Crazy Purple Dodge Challenger R/T's outfitted with the Super Track Pack option from this dealership. This is a family run dealership and my experience with this purcha Challenger R/T's outfitted with the Super Track Pack option from this dealership. This is a family run dealership and my experience with this purchase couldn't have gone any better! I wanted to order this car back in December, however no new orders were being taken at that time. Jennifer worked with her husband and brother-in-law (like I said, "family business") to modify an existing Challenger R/T order to my specifications. For those who have ordered cars before, you are familiar with the long lead time associated with the order process, and the wait can be tedious. Jennifer made my anticipation a lot less painful by providing regular updates on my car's build status. In fact, we both learned a lot about the various build codes that change and update as the car goes from concept to reality. The prices we negotiated for both the Challenger and my Dodge Magnum SRT-8 trade vehicle were very fair and made the 2.5 hour drive from my home in Mississippi well worth the trip. When I arrived at the dealership to pick up my new big-boy toy, I was greeted warmly by everyone and I found the entire facility to be first rate. I'm thrilled with my Plum Crazy car and continue to use the services of Gulf Dodge/Chrysler/Jeep in Foley, Alabama for my Factory Accessory purchases. It is nice to see such fine automobiles being sold by people that are of equally exceptional quality! More

April 2006: Jeep ran hot and was brought to service dept. All hoses were replaced. June 22, 2006: Jeep ran hot and engine light came on; Jeep returned to service dept. and another appt. scheduled. dept. All hoses were replaced. June 22, 2006: Jeep ran hot and engine light came on; Jeep returned to service dept. and another appt. scheduled. June 26th: freeze plug replaced. Drove few miles out of dealership, check engine light came back on, oil gauge fluctuated erradically, and there was a grinding noise. Service dept. was called immediately and I was told to bring Jeep in June 30th; after asking, I was told it was fine to keep driving it. June 30th: new oil sensor put in. Drove one mile from dealership and check engine light came back on. Returned to service dept. immediately. Told to bring it back July 3rd. I had service assistant/scheduler check with service manager to make sure it was okay to keep driving and, again, was told it was fine to drive--just not on an out-of-town trip. July 3rd: oil sensor was changed again (in case first one they had put in was faulty). After several hour wait, I was informed this was not the problem after all. Service dept. scheduled another appt. for July 5th and, again, assured me it was alright to keep driving the vehicle. July 5th: service dept. informed me there were chunks of metal in the oil pan and a problem with the cam shaft and oil pump gear drive. They ended up replacing the engine, which took three weeks. My Jeep was in their service dept. five times in 13 days. I had a serious problem that took this service dept. five, maybe six, service visits to find; meanwhile, their continued oversight/misdiagnosis caused my engine to deteriorate to the point it had to be replaced. More