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Sandy Sansing Ford Lincoln

Daphne, AL

4.4
248 Reviews

27180 Hwy 98

Daphne, AL

36526

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Showing 248 reviews

May 05, 2026

After 8 days car still wasn't repaired. We did get and estimate to repair for $3,000 for something that wasn't broken. This was verified by a third party independent shop. More

by Nothappy
Workmanship
Recommend Dealer
No
Employees Worked With
Tyler and Jason
May 02, 2026

I recently purchased a Lincoln Nautilus and had an outstanding experience working with John McLain and Mike Flynn. From start to finish, both were professional, knowledgeable, and genuinely focused on More

by Rknox0810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McLain and Mike Flynn
April 29, 2026

Brought my car in, 6 days later no work had been done. I spent $700. on a rental car that has now been wasted. To make matters worse exhaust from the car is now entering the cabin and the car is unsafe to More

by bhpeterson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 30, 2026 -

Sandy Sansing Ford Lincoln responded

We understand your concerns and the frustration caused by the delay. This is not the experience we aim to provide. Your feedback regarding the time your vehicle was on-site, as well as the condition of the vehicle upon pickup, will be reviewed with our team immediately. The service manager has made contact, and we will ensure all concerns are addressed when you return on Tuesday.

April 29, 2026

JP and the dealership have been very helpful and accommodating . I highly recommend JP as a salesman. More

by Bradkitchens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Paul Angel
Apr 30, 2026 -

Sandy Sansing Ford Lincoln responded

Thank you for the great feedback! We’re glad JP and the team were helpful and accommodating. We appreciate your recommendation and your business!

April 27, 2026

The entire team made it a pleasant experience. The time to complete all the paperwork was quick. More

by alexander4211136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muse & Nick
Apr 30, 2026 -

Sandy Sansing Ford Lincoln responded

Thank you for the great feedback! We’re glad our team made your experience pleasant and that the paperwork process was quick and efficient. We appreciate your business!

April 21, 2026

Excellent Service Department. Jennifer is the Service Adviser for 2 previous and now current Ford F150's. She is always through, professional and courteous. I am a very satisfied More

by CeBeDog
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jennifer Buck
Apr 30, 2026 -

Sandy Sansing Ford Lincoln responded

Thank you for the great feedback! We’re glad Jennifer has consistently provided thorough, professional, and courteous service across your vehicles. We truly appreciate your loyalty and are grateful to have you as a satisfied customer!

April 05, 2026

No pressure extremely helpful. John McLain and Tim Muse were great to work with. Process was fast and dmooth More

by markfisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McClain and Tim Muse
Apr 10, 2026 -

Sandy Sansing Ford Lincoln responded

Thank you for the great feedback! We’re glad John McLain and Tim Muse made the process fast, smooth, and pressure-free. We truly appreciate your business!

April 04, 2026

Sandy Sansing Ford did a great job replacing my breaks and turning my rotors. My service agent kept me apprised of the status of my car. I won't hesitate to use them again. More

by MSD36526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trista Gibson
Apr 10, 2026 -

Sandy Sansing Ford Lincoln responded

Thank you for the great feedback! We’re glad our team took good care of your vehicle and kept you updated throughout the process. We appreciate your business and look forward to serving you again!

April 04, 2026

Steve kept us updated throughout the process. Work was completed as promised . Thanks so much. More

by rodneeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr Steve
Apr 10, 2026 -

Sandy Sansing Ford Lincoln responded

Thank you for the kind feedback! We’re glad Steve kept you updated throughout the process and that the work was completed as promised. We truly appreciate your business!

March 21, 2026

Great communication during the service process. This was a 100k service so it took several hours. There was always someone available to talk and we even got a couple of status calls during the day. More

by lrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech 7382, Tyler (I think) and Bob Rush
Mar 28, 2026 -

Sandy Sansing Ford Lincoln responded

Thank you for sharing your experience! We’re glad our team kept you informed throughout your 100k service and that communication was consistent. Providing updates and staying available for your questions is exactly what we aim for. We appreciate your trust and feedback—great job indeed! 🚗👍

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