
Sandy Sansing Ford Lincoln
Daphne, AL
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These 2 stars are fully to the account of the sales department, Service department managed by Ken is just the worse I have ever seen in my life. Not respectfull to clients, call back is not option to department, Service department managed by Ken is just the worse I have ever seen in my life. Not respectfull to clients, call back is not option to inform about lost parts or car ready. UNwillingly to work something out with customer and above all they dont care even when book a timeslot and explain why need car for appointment they dont call and think its normal you service their need instead of customers. Then service desk employees who do good job are fired and the manager stays free. Very sad service center and not recommended at all More
Sher nematzhonov was great. He throughly explained the vehicle to us and made the purchase a pleasant experience. I will recommend sandy Sansing to others vehicle to us and made the purchase a pleasant experience. I will recommend sandy Sansing to others More
I was satisfied with the overall service that I received. I'm considering bringing my vehicle there for all of my service needs. However, I'm not sure about the diagnostic fee. I wasn't charged a diagnostic I'm considering bringing my vehicle there for all of my service needs. However, I'm not sure about the diagnostic fee. I wasn't charged a diagnostic fee this time but it's something to consider when seeking repairs. More
Very clean environment. Staff in service department was very friendly and knowledgeable. I had an appointment and the work was done in a timely manner. Will definitely use them again. very friendly and knowledgeable. I had an appointment and the work was done in a timely manner. Will definitely use them again. More
The sales rep Sher was very helpful and friendly! He made buying a vehicle easy and enjoyable! He was kind and went out of his way to make sure we were happy with our purchase! buying a vehicle easy and enjoyable! He was kind and went out of his way to make sure we were happy with our purchase! More
The repair to fix a starting issue was incredibly expensive, took over 2 weeks and they didn’t do all the requested work. Not like it used to be when dealerships did the best work. expensive, took over 2 weeks and they didn’t do all the requested work. Not like it used to be when dealerships did the best work. More