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Sandy Sansing Ford Lincoln

Daphne, AL

4.4
227 Reviews

27180 Hwy 98

Daphne, AL

36526

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Showing 227 reviews

August 12, 2025

The Ford dealership in Daphne had numerous vehicles to look at. I was looking for a SUV that would meet my needs. Doug K. (salesman) saw us looking at the different size SUVs and ask if he could help. More

by Janice P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug K.
Aug 13, 2025 -

Sandy Sansing Ford Lincoln responded

We’re so glad Doug was able to guide you through your SUV options with patience and respect! It’s great to hear you enjoyed comparing the 2024 and 2025 Bronco Sport models. We’d be happy to help you again whenever the time comes for your next vehicle!

August 04, 2025

If you value your time and money, consider choosing a different dealership for service. For Ford warranty work, this location may disappoint. Expect little to no communication about your vehicle’s status More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Aug 13, 2025 -

Sandy Sansing Ford Lincoln responded

We’re very sorry to hear about your experience and the frustration it caused. Communication and quality service are extremely important to us, and your feedback has been shared with our team. We appreciate you taking the time to bring these concerns to our attention.

July 31, 2025

Danyiel did an outstanding job. The service department is fantastic! Great service. Did a great job. Fast Quality work Never have an issue, More

by jlg0271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyiel
Aug 13, 2025 -

Sandy Sansing Ford Lincoln responded

Thank you for your kind words! We’re thrilled to hear Danyiel and our service team continue to provide fast, quality work you can rely on. We appreciate your continued trust in us!

July 27, 2025

I hate the fact that I always have to call the service department to check the status of my vehicle. Wish someone would call me at least after the 2nd day. This is not the 1st time, or 2nd that I've had t More

by shanee
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
Aug 13, 2025 -

Sandy Sansing Ford Lincoln responded

We’re very sorry to hear about your frustration with communication from our service department. We understand how important it is to be updated on your vehicle, and we appreciate you sharing your feedback so we can work on improving this process.

July 26, 2025

Excellent day of service. Called with an electrical problem at 930 on a busy Friday and fixed and ready to go by mid afternoon. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 13, 2025 -

Sandy Sansing Ford Lincoln responded

We’re glad we could get you back on the road quickly! Thank you for sharing your experience, and we appreciate you choosing us for your service needs.

July 22, 2025

I was an easy process and they got me the deal I wanted. I will buy again from them. More

by janice22875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug
Jul 24, 2025 -

Sandy Sansing Ford Lincoln responded

We love to hear that! 🙌 Thank you for trusting us and we're so glad the process was smooth and you got the deal you wanted. We look forward to helping you again in the future! 🚗😊

June 26, 2025

Great response time in taking care of my F150. The people were nice and helpful on keeping me informed about my vehicle. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, Trista
Jul 24, 2025 -

Sandy Sansing Ford Lincoln responded

Thanks so much, Jason! 🙌 We're happy to hear our team took great care of your F-150 and kept you in the loop throughout the process. We appreciate your kind words and hope to see you again! 🚙💪

June 24, 2025

Staff was very friendly and helpful. The sales process was easy and not pushy like some dealerships. More

by LKniseley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Raschilla & Jeff Toney
Jul 24, 2025 -

Sandy Sansing Ford Lincoln responded

Thank you for the kind words! 😊 We're thrilled to hear that our team made your experience friendly and pressure-free. Enjoy your new vehicle, and we hope to see you again down the road! 🚗💨

June 19, 2025

Good vehicles. Service only average. Rigid adherence to "the book" when solving service and repairs. Will consider dealing in future. More

by fairhopebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service.
Jun 20, 2025 -

Sandy Sansing Ford Lincoln responded

Thank you for your honest feedback. We’re glad to hear you were satisfied with the vehicle selection, but we’re sorry our service didn’t exceed expectations. We do follow manufacturer guidelines to ensure accurate and safe repairs, but we understand flexibility and communication are just as important. We appreciate you considering us again in the future and hope to provide an even better experience next time.

June 17, 2025

Jennifer has always been very helpful in getting our car in for service and service has been very good. More

by Steve Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Buck
Jun 19, 2025 -

Sandy Sansing Ford Lincoln responded

Hi Steve, thank you for the great review. We are glad to know that Jennifer has always been helpful. We appreciate your business and look forward to servicing your vehicle again!

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