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Sandy Sansing Ford Lincoln
Daphne, AL
204 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 204 reviews
January 04, 2022
Oil change and tire rotation was scheduled and done in a timely manner with plastic covers on seat and floor mats for protection. Good communications From employees and via text message system letting k timely manner with plastic covers on seat and floor mats for protection. Good communications From employees and via text message system letting know when work has started and work is completed. More
by Rvgolfer
Employees Worked With
Lauren Boston
December 09, 2021
I had an appointment 9am at 3.30 called to check, they called me back and said they would not be able to get to my car would get it in the am. I needed my car the next day. No offer to make another appo called me back and said they would not be able to get to my car would get it in the am. I needed my car the next day. No offer to make another appointment or anything. More
by Ranna
Employees Worked With
Can't remember
December 03, 2021
They were very friendly, listened to what we wanted and worked very diligently to make it happen. Very good at explaining everything that was purchased, including the warranties worked very diligently to make it happen. Very good at explaining everything that was purchased, including the warranties More
by lexxluther65
Employees Worked With
Andrew Rodgers, Brian in finance , Lauren Boston
September 01, 2021
Very sucky customer service. Broke down in Mobile 10 days. Think they only got me gone because a Hurricane was coming. Drove back to Savannah with the same issues that they were paid to fix. Went by the days. Think they only got me gone because a Hurricane was coming. Drove back to Savannah with the same issues that they were paid to fix. Went by there to tell them still same issues. I was told hope you make it back. Car now in shop getting $4500 worth of repairs that were not done in the first place. Old clutch, bushings, nuts all put back on by SS Ford. Don’t recommend this place for anything More
by msroute58
Employees Worked With
Jennifer-service
August 20, 2021
These 2 stars are fully to the account of the sales department, Service department managed by Ken is just the worse I have ever seen in my life. Not respectfull to clients, call back is not option to department, Service department managed by Ken is just the worse I have ever seen in my life. Not respectfull to clients, call back is not option to inform about lost parts or car ready. UNwillingly to work something out with customer and above all they dont care even when book a timeslot and explain why need car for appointment they dont call and think its normal you service their need instead of customers. Then service desk employees who do good job are fired and the manager stays free. Very sad service center and not recommended at all More
by Walter
Employees Worked With
Ken
