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Sansone Chrysler Jeep Dodge Ram
Avenel, NJ
328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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328 Reviews of Sansone Chrysler Jeep Dodge Ram
February 26, 2026
All was good Taylor was very helpful and courteous and so was the mechanic who worked in my car they went above and beyond and was quick to get in and out was very pleased with service and dealing with Taylo was the mechanic who worked in my car they went above and beyond and was quick to get in and out was very pleased with service and dealing with Taylor and the mechanic they were very prifessional More
by amybeth13
Employees Worked With
Taylor at service desk, Paulo Lopes, James Langford, Matt Espara, Jason Patten
February 26, 2026
They were quick doing my oil change even with other cars in front of me. & Anthony helped Understand all my questions that I asked as it was my first time there. in front of me. & Anthony helped Understand all my questions that I asked as it was my first time there. More
by Shayla2031
Employees Worked With
Anthony
February 14, 2026
Found an additional $825. 00 charge in lease agreement. Turns out it is for 2 oil changes per year for 2 years. No thank you. Contacted Finance to cancel. Shahid said 'It's 00 charge in lease agreement. Turns out it is for 2 oil changes per year for 2 years. No thank you. Contacted Finance to cancel. Shahid said 'It's canceled' but could not provide me with information as to what confirmation I would receive, if I would receive a credit to the finance account, or a refund. Phones calls have not been returned. Sneaky and dishonest. More
by HeatedInSI
Employees Worked With
Jeremy
February 06, 2026
Had my Ram Night Edition 2025 towed to the dealer; had two dead batteries replaced. They also performed two updates on the truck, rotated the tires, and did an oil change. Noticed that my foam cup holder two dead batteries replaced. They also performed two updates on the truck, rotated the tires, and did an oil change. Noticed that my foam cup holder in the passenger door was missing, I called the service dept. But they just buzzed me off with the fact that they will look at the camera system to see who took the cup holder for the door that is factory. They never called me back, and I had to purchase a new one for the truck. So if you bring your truck to them, make sure you look at every little thing, because they do not care about the customer. Never been treated like this at any dealer, and I have had 9 new Ram trucks from dealers More
by William from Staten Island NY
Employees Worked With
Alicia Alonso, Paulo Lopes, James Langford, Matt Espara, Jason Patten
May 09, 2025
I recently had the pleasure of working with Ivan Blume while purchasing a vehicle, and I can confidently say that he is one of the best in the business. From the moment I stepped onto the lot, Ivan made t while purchasing a vehicle, and I can confidently say that he is one of the best in the business. From the moment I stepped onto the lot, Ivan made the entire process feel seamless, honest, and pressure-free. What sets Ivan apart is his deep knowledge of the vehicles, his genuine attentiveness to customer needs, and his transparent communication every step of the way. He took the time to understand exactly what I was looking for and offered thoughtful suggestions without ever being pushy. I always felt that his goal was to help me find the right car—not just make a sale. Ivan was also incredibly patient and responsive, answering all my questions clearly and thoroughly. He guided me through financing options with clarity and made sure I felt confident and informed about every decision. Thanks to Ivan’s professionalism, integrity, and warm demeanor, I drove away not only with a great car but with total peace of mind. If you’re in the market for a vehicle and want someone who truly has your best interest at heart, I highly recommend working with Ivan Blume. You won’t be disappointed. More
by aahne34
Employees Worked With
ivan blume
April 15, 2025
Poor repair workmanship and horrible customer service. I wrote a letter to the Service Manager, Mr. Lattimore regarding the why I was treated by the Assist. manager, David Parla. In addition, my vehicle h I wrote a letter to the Service Manager, Mr. Lattimore regarding the why I was treated by the Assist. manager, David Parla. In addition, my vehicle had to be returned for the same problem 4 times, then a new diagnostic was done, then another problem was found. I was confronted with hostility and disrespect by the Assist Manager, David Perla, who talked to me like my business didn't matter. The vehicle from the day I picked it up in October 2024, until April 2025 had to be returned 4 times for the same problem. I was questioned if the work was still in warranty? Unbelievable! I agreed to an additional repair with a partial credit applied. I was a customer for 15+ years and two cars serviced over this period and I will never return again to this dealership! More
by amdlovely1
Employees Worked With
David Parla and M. Lattimore
February 27, 2025
I had taken my car in for an oil change, rotation of tires and replacement of air filters. Service was completed in a timely manner. Can’t say enough about the staff, professional, friendly will go tires and replacement of air filters. Service was completed in a timely manner. Can’t say enough about the staff, professional, friendly will go back for future servicing. More
by Mike M
Employees Worked With
Alexandria.
