Sansone Chrysler Jeep Dodge Ram

I've been delaying going out to buy a car for a long time because I don't like the whole dealer experience that I've had in the past. It takes too long, they play with you with the price, then they giv time because I don't like the whole dealer experience that I've had in the past. It takes too long, they play with you with the price, then they give you one payment but by the time you get to financing they give you a higher one so I really did not look forward to going car shoppinge to get a new one, I read a bunch of reviews with Sansone and it did not help my anxiety about the whole thing. But the time came where I couldnt wait any more I needed a vechicle. My husband and I went in on a Friday night, very cold night may I say, and we were greeted outside with a smile, we were out in about an hour 1/2 tops 2 with eveything we needed. On top of it all we got to financing and the payment was lower with much more perks then we expected. The vechicle I purchased had a very tiny crack in the windshield and they replaced it for me with my sales rep Carlos coming to my job to pick up and drop off my car. I definitely recommend Sansone and my sales rep Carlos Enriquez. As soon it's time to get my husband a new car we will return. Thank you! More

Excellent service . Your employee Johathan Cano was very kind and helpful and took his time to explain in full detail everything to us .I highly recommend Sansone Dealer and thank you Johanthan Cano for a p kind and helpful and took his time to explain in full detail everything to us .I highly recommend Sansone Dealer and thank you Johanthan Cano for a pleasant experience . More

He is very friendly, I would highly recommend this dealership since we had the best shopping experience. He made easy to talk to him, and help choose the car that was right for us. dealership since we had the best shopping experience. He made easy to talk to him, and help choose the car that was right for us. More

The sales staff here was extremely professional and helpful. From the time I first walked into the building everyone was very polite and was straight forward with me about all of my questions and conc helpful. From the time I first walked into the building everyone was very polite and was straight forward with me about all of my questions and concerns. Mr. Cohen made sure that all of my concerns were answered correctly even if he had to look up the details, no guessing or assuming was involved in the process. Mr. Esparra made sure that i was completely satisfied with my new jeep and even when i had a question about the jeep after the purchase he was very quick and eager to seek out the answer to my concern (I had trouble locating where the wheel lock key was located). The whole staff was very welcoming and gave a friendly atmosphere to the showroom which made me comfortable in my purchase. Ms. Sudul of the parts department was a HUGE help in my recent encounter with a missing part on my jeep. Not only was she kind and polite, but she also took the time to look at the location of the missing part on my jeep, look thru diagrams to find exactly what part was needed, and then called a dealership with the part for a description to make sure it was the right one before ordering it. This kind of customer service is beyond exceptional. The overall sales and parts staff gave me a great experience that i would recommend to everyone! The only downside of my experience is one individual, i do not know his name, in the service department that was very rude, but i can not judge an entire department off of one bad encounter. I must say that my overall experience was very satisfying and I definitely recommend this dealership to anyone looking for a one of a kind experience in buying a new vehicle! More

I purchased a 2013 town and country through a car buying program and had done alot of research before entering the dealership. I went to other dealers first and bought from Sansone due to price and willing program and had done alot of research before entering the dealership. I went to other dealers first and bought from Sansone due to price and willing to work with me on all aspects of the sale. My sales advisor Justin Nolte was the 2nd sales advisor I dealt with and if I hadn't dealt with Justin and his diligence and friendliness I would not of purchased from this dealership. Justin, Angel and Tim took care of any issues that arose during the sale and after I purchased the vehicle. Paul in the service department also has taken care of any service issues I have had and is very friendly to deal with. Wendy in the parts department has been extremely great to deal with when I ordered accessories and she is extremely friendly and personable. I had taken my Dodge Caravan, which I traded in to them, to this dealer for most of my past warranty issues and have had great experiences with the service. My past experience and my experience purchasing a new vehicle at this dealership has been overall great. More

well i have to retract my last review because Ray went above and beyond and got my car fixed right. I have to say if it was not for ray things may have went differently. Great job ray, I will def recommen above and beyond and got my car fixed right. I have to say if it was not for ray things may have went differently. Great job ray, I will def recommend you to anyone who asks. Great service and took care of me. More

I had some knowledge of leasing going in, although not an expert, the dealer was upfront with me, and gave me the best deal possible expert, the dealer was upfront with me, and gave me the best deal possible More

I had such a great overall experience at Sansone Jeep! My saleperson Roger Alston was really friendly and helped me out anyway he could. Roger made this purchase which I was unsure about, a very comfortable saleperson Roger Alston was really friendly and helped me out anyway he could. Roger made this purchase which I was unsure about, a very comfortable no-brainer experience. My new car looked great when I picked it up. I will be a repeat customer! A+ salesman, I would gladly advise anyone I know to buy at this dealership. More

In terms of this Sansone dealership in Avenel New Jersey, I could not have asked for a better experience. The process was seamless, honest, friendly and right to the point. Miguel Rosario and Mike Petkov' I could not have asked for a better experience. The process was seamless, honest, friendly and right to the point. Miguel Rosario and Mike Petkov's professionalism was world class. With what is normally a stressful nail biting experience was succumb to one of the best vehicle transactions I have ever had. The dealership, Finance Manager Mike and salesman Miguel went above and beyond to see this deal through and carry my highest recommendation. As a point of interest; I am currently a graduate business professor and I am including this experience in our exceptional customer service lecture and why it means so much to brand loyalty and customer retention. Highly Recommend. More

I just purchased a used car from Sansone Auto Mall. Miguel Rosario was our salesman. He was very friendly and courteous! He was a great help. He was very patient with us while we made our decision on w Miguel Rosario was our salesman. He was very friendly and courteous! He was a great help. He was very patient with us while we made our decision on which car we chose. He had so much knowledge about each car we test drove. Jose Cornieles and Mike Petkov work over and beyond to get us approved. This a great place to purchase a vehicle from. They are all very friendly and eager to help in any way they can. On the day we signed our contract, Mike took his time with us and went over each document as we went along. I will definitely reffer all my friends and family to purchace their next vehicle from Sansone. They truely gave us a great experience.... Thank you Debra and Jose Irizarry More