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Sansone Hyundai

Avenel, NJ

3.8
999 Reviews
Call Dealership (866) 876-8836
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92 U.S. 1

Avenel, NJ

07001

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999 Reviews of Sansone Hyundai

March 10, 2026

Your salesman, Spencer was based your salesman in your company, but your bank manager Bruno was too rude. He has no manners to how he talk with the ladies or any other customer. He talk with me get out of More

by Pinki patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Spencer McCoy
Report | Print
February 23, 2026

The staff was rude and nasty. Disrespected me and my dad will never return. Joke of a dealership! More

by mattjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Chung
Report | Print
Feb 25, 2026 -

Sansone Hyundai responded

Thank you for taking the time to share your feedback. We’re very sorry to hear that you and your father felt disrespected during your visit, as providing a professional and welcoming experience for every guest is extremely important to us. Your comments are taken seriously, and we would appreciate the opportunity to learn more about what happened so we can address your concerns directly. At your earliest convenience, please contact AnnaLisa Bautista at lbautista@sansoneauto.com so we can review the situation and work toward improving your experience. Thank you again for bringing this to our attention.

February 23, 2026

Not reliable. No one knows what the process is. Staff needs training. No knowledge of process More

by isabeliglesia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah
Report | Print
Feb 25, 2026 -

Sansone Hyundai responded

Thank you for taking the time to share your feedback. We’re disappointed to hear that your experience left you feeling this way, as our goal is always to provide clear communication and consistent support throughout the service process. Your comments regarding reliability and staff communication are important to us, and we take them seriously. We would appreciate the opportunity to learn more about what happened so we can address your concerns directly and ensure your experience is properly reviewed. At your earliest convenience, please contact AnnaLisa Bautista at lbautista@sansoneauto.com so we can discuss this further and work toward improving your confidence in our team. Thank you again for bringing this to our attention.

February 19, 2026

Professional workers and staff. Work was done on a timely fashion except that they misplaced my keys. More

by cyclopssr2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannie McNiell
Report | Print
February 18, 2026

My 2020 Hyundai Kona was burning oil so I took it Sansone Hyundai to get it checked out. Needed the oil pan resealed and a combustion chamber cleaning which sadly wasn’t covered by warranty. After getting th More

by e.kaplansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
Report | Print
February 11, 2026

Manny Kim from Sansone Hyundai helped me get my perfect car. His customer service was excellent. Definitely recommend!! More

by mendeztyra928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny, Kim
Report | Print
January 26, 2026

It was great. Bryan Taylor was very helpful and knowledgeable. He set up my Bluelink as well. Many thanks. More

by leebrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Taylor
Report | Print
January 23, 2026

You guys purposely messed up my car just to get more money out of me and when I confronted you on, you still wanted me to pay for something you guys messed up More

by Gabriel35644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AnnaLisa Bautista, Jack Sharbon, Paul Miguel, Armando Arroyo
Report | Print
Jan 27, 2026 -

Sansone Hyundai responded

We're truly sorry to hear about your experience. It’s important to us that every customer feels valued and heard. We'll look into this matter to ensure it’s addressed properly. At your earliest convenience, please contact AnnaLisa Bautista at lbautista@sansoneauto.com. Thank you for bringing it to our attention.

January 19, 2026

Excellent sales reps and technicians. Very friendly and helpful to any of my needs. Outstanding customer service. Highly recommended! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Report | Print
January 04, 2026

5 star for Sierra Freese She welocmed very nicely and assistanced very warmly. first time had a very good experience with Sansone Hyundai Service Department. 1st time had a bad experience rude people. More

by aflak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Freese
Report | Print
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