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Sansone Hyundai
Avenel, NJ
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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962 Reviews of Sansone Hyundai
Helpful August 06, 2023
I would not recommend. I brought my Tuscon here to have the 3 current recalls fixed (2 from class action lawsuits for faulty parts). After 3 weeks my car was finally finish I brought my Tuscon here to have the 3 current recalls fixed (2 from class action lawsuits for faulty parts). After 3 weeks my car was finally finished and when I got there to pick it up they tried to charge me to "diagnose' other issues. Umm I don't think so! They gave me the keys and told me it was "over there" while gesturing at a far back parking lot. After driving around 3 parking lots twice we still could not find the car. Went back in and they insisted that we "just missed it." After they STILL could not find my car after 30 minutes they "remembered" it was in the garage? Brought my car to a real mechanic (call Brian @ Edison American Auto Repair) and he fixed additional issues for less than half of quoted price from Sansone. I felt like I was playing second fiddle to other customers since the repairs to my vehicle were not making them money. On the whole owning a Hyundai has been the worst experience and the mechanics at Sansone told me "off the record" that they were made poorly and would not purchase Hyundai vehicles. More
by srattigan22
Employees Worked With
Paulo
August 05, 2023
This Dealership is awesome . Got ever And more done to my car .Antonio is Awesome .He informed me of what maintenance needs to be done considering my mileage . Informed me of how Got ever And more done to my car .Antonio is Awesome .He informed me of what maintenance needs to be done considering my mileage . Informed me of how to finance if needed . Great guy all around . More
by melindachapman301
Employees Worked With
Antonio ??
July 10, 2023
I am always pleased with the service I get at Sansone. I usually wait for my car to be serviced and they are very punctual so that I never have to wait so long. The staff at Sansone is very respectful and I usually wait for my car to be serviced and they are very punctual so that I never have to wait so long. The staff at Sansone is very respectful and professional. I have leased 3 cars there and I am very satisfied. More
by ps3460
Employees Worked With
Sierra Freese, Paulo Jardim De So, Shannie McNiell, Luis Martins
July 03, 2023
Sansone Hyundai treats customer with the upmost respect. Salesman and manager are extremely helpful to guide customers through the Sale process! Salesman and manager are extremely helpful to guide customers through the Sale process! More
by tpeoples10
Employees Worked With
Thomas Peoples
June 20, 2023
Excellent and professional service staff. Take good care of your vehicle and keep you appraised of the progress of your service. Take good care of your vehicle and keep you appraised of the progress of your service. More
by johnd6rose
Employees Worked With
Shannie McNiell, Luis Martins
June 20, 2023
I have bought all my cars and had maintenance done there. I have been very happy with this until you added a 3% fee to credit cards. Sorry this is disgusting how greedy can you get. I paid with a check and I have been very happy with this until you added a 3% fee to credit cards. Sorry this is disgusting how greedy can you get. I paid with a check and it was a very long process I was told my check was no good. Wrong !!!! Turns out my name was not typed incorrect and it took someone else to come out to correct this and a lot of my time. I suggest you get Zelle if you can't figure out how to take a check. No I will not use a debit card. Jean Peters. More
by Jeanpeters
Employees Worked With
Shannie McNiell
