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Sansone Hyundai

Avenel, NJ

4.0
1,027 Reviews

92 U.S. 1

Avenel, NJ

07001

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1,027 Reviews of Sansone Hyundai

July 21, 2026

I was a bit nervous heading in to buy a new car but I found the experience to be easy and stress free. My sales person, Harry Yang, was very helpful and wasn’t pushy at all. I was pleasantly surprised More

by JosephDE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harry Yang
July 13, 2026

Another great experience with the Service Department at Sansone Hyundai! I recently brought my vehicle in for a recall, and the process couldn't have been easier. The service was efficient, communicatio More

by leojen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GRAIG PIPPI
July 03, 2026

Taken in on time with appointment, and waited for the car service of oil change and tire rotation, which took 2 1/ 2 hours. More

by thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Dunbar
June 28, 2026

The service was great even though I took my car for an oil change I was in and out in 45 minutes . More

by shortyluv33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
June 25, 2026

My car is still making a shaking noise and shaking but they told me nothing else was wrong with my vehicle. Also, I had to keep on calling them they never called me More

by A.w.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No one
Jun 29, 2026 -

Sansone Hyundai responded

Thank you for sharing your feedback. Our team thoroughly inspected your vehicle during your visit and documented the findings at that time, but we understand your concerns regarding the continued shaking. We also strive to stay in consistent communication, and we’d appreciate the opportunity to connect directly to review this further and ensure your concerns are properly addressed. At your earliest convenience, please reach out to AnnaLisa Bautista at lbautista@sansoneauto.com.

Jun 30, 2026 -

A.w. responded

My engine overheated and now I have to get my car fixed because it wasn't looked at properly. I currently have a case manager and a case manager with Hyundai.

June 19, 2026

Night drop off service - Expensive. Dealer published coupon not honored, check engine is trap. Selling the vehicle as vehicle not reliable, dealership service personnel does not care, c More

by Jiten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep and Manager
Jun 24, 2026 -

Sansone Hyundai responded

Thank you for your feedback. We’re concerned to hear about your experience, as our team aims to provide clear communication, transparent pricing, and thorough service for every visit. Diagnostic processes, including warning indicators like a check engine light, are intended to help identify and address potential issues accurately, and timing may vary depending on the complexity of the concern and parts availability. We would appreciate the opportunity to review the details of your visit and your feedback regarding communication and pricing—please contact AnnaLisa Bautista at lbautista@sansoneauto.com so we can look into this further.

June 18, 2026

I had a sentimental photo in my car after dropping it off to get an oil change . My photo was missing when I got back my car . Horrible . More

by Shanice9443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 24, 2026 -

Sansone Hyundai responded

Thank you for making us aware of this situation. We understand how concerning it can be when a personal item is not found after a service visit, and we take matters like this very seriously. Our team is expected to respect each customer’s vehicle and belongings at all times, and we would like the opportunity to look into this further. Please contact our Customer Care Manager, AnnaLisa Bautista, directly at lbautista@sansoneauto.com, so we can review the details of your visit and address your concerns.

June 18, 2026

My car had recalls, one of the recalls was done over the air. How ever this created two other problems. When I brought the car in I told them I would wait for it to be fix, they said to couldn't be done tha More

by Salgerardirc
Recommend Dealer
No
Employees Worked With
Mr. Bennet
Jun 24, 2026 -

Sansone Hyundai responded

Thank you for sharing your feedback. We understand how frustrating extended repair timelines and multiple visits can be, especially when expectations are not aligned throughout the process. Our team follows manufacturer guidelines and diagnostic procedures when addressing recall-related concerns, and timing can vary depending on the scope of the work and parts availability. We would appreciate the opportunity to review your experience further—please reach out to AnnaLisa Bautista at lbautista@sansoneauto.com so we can look into this in more detail.

May 27, 2026

This Dealership offers excellent customer service. I bring my car to this location for service. More

by mirroronfillmore935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo
May 13, 2026

it was quite easy and fast service. staff is cordial and very friendly. certainly one of the best service. More

by ghostrackoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
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