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Sansone Hyundai
Avenel, NJ
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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962 Reviews of Sansone Hyundai
June 02, 2023
No parts and service center was closed for a while. Dealer needs to improve and can’t leave customer stranded. Dealer needs to improve and can’t leave customer stranded. More
by Jiten
Employees Worked With
Patick J Ehrhart, AnnaLisa Bautista, Shannie McNiell, Luis Martins, Don Bender
Helpful June 01, 2023
My car had the engine light blinking, took it to the dealer mid April, the service advisor, Paulo never bothered to call me to give me bad news. Finally after several calls, was able to talk to him at t dealer mid April, the service advisor, Paulo never bothered to call me to give me bad news. Finally after several calls, was able to talk to him at the end of the day. He casially told me that my car needed a new engine, it would take 3 months to fix it. I immediately called Hyundai to ask and relate the info given.. they started s case through case manager to help me throughout tge whole process. My car is 2017. To make the story shortb with the help of the case manager and the general manager Eric, I got my car in 1 month instead of 3. More
by Tiernatiffany
Employees Worked With
Eric Bennett
June 01, 2023
I showed up without an appointment due to a flat tire & was accommodated & taken care of. I was treated with understanding, kindness & respect, which is very important to me, especially being a loyal custo was accommodated & taken care of. I was treated with understanding, kindness & respect, which is very important to me, especially being a loyal customer for over a decade. More
by tatyanablinder
Employees Worked With
Sherry and her trainee, a young lady
May 20, 2023
Excellent service. The staff are professional, knowledgeable and courteous. I would encourage everyone who owns a vehicle purchased from SANSONE Hyundai to continue to The staff are professional, knowledgeable and courteous. I would encourage everyone who owns a vehicle purchased from SANSONE Hyundai to continue to use their service More
by floyd
Employees Worked With
Sherry Roberts
May 11, 2023
Do not use this dealership. They could care less about you or your vehicle. Hyundai itself is an unreliable vehicle. Hyundai corporate could care less about you as well. Do your They could care less about you or your vehicle. Hyundai itself is an unreliable vehicle. Hyundai corporate could care less about you as well. Do your research on Hyundai and the class action lawsuits and horrendous stories of people with new cars laid up for months. Hyundai could care less as well as Sansone Hyundai. More
by Fordfast
Employees Worked With
Antonio Torro
April 27, 2023
Luis Martins has been my service advisor for 13 years . He is highly professional and knowledgeable , I would not deal with anyone other then Luis. He is highly professional and knowledgeable , I would not deal with anyone other then Luis. More
by J
Employees Worked With
Luis Martins
April 21, 2023
The worst experience ever. Waited 4 hours for oil change, they forgot to do the oil change. Sherry Roberts plays the role of an Alzheimer's patient and says ohhhh I forgot, do Waited 4 hours for oil change, they forgot to do the oil change. Sherry Roberts plays the role of an Alzheimer's patient and says ohhhh I forgot, do you want the oil change now after 4 hours of waiting. I will NEVER go back to Sansone Hyundai. Ever! More
by Disappointed
Employees Worked With
Sherry Roberts
