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Sansone Hyundai

Avenel, NJ

3.9
962 Reviews
Call Dealership (866) 876-8836
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92 U.S. 1

Avenel, NJ

07001

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962 Reviews of Sansone Hyundai

April 05, 2023

Never been so rudely treated, I’m an old man and I know how to read and they were questioning whether I could read !I brought with me a coupon which was mailed to me and when I presented it I wasn’t told y More

by ronssr1963
Recommend Dealer
No
Employees Worked With
Jardim DE SO, Eric Bennett
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Apr 06, 2023 -

Sansone Hyundai responded

We appreciate you bringing this to our attention, and we're sincerely sorry for your less than 5-star experience. Please know this is never how we wish to make our customers feel. As we look into your visit more, we'd like the chance to speak with you directly to try and turn this around for you. At a time that works best, please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. Thank you for your time.

Helpful
April 05, 2023

People are friendly Work on car is done in a good time your service person keeps you updated More

by momvreeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martins
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Helpful 1
March 21, 2023

Very professional and knowledgeable I would like to thank Antonio from my last visit Very professional More

by edcarreras
Recommend Dealer
Yes
Employees Worked With
Antonio, Terry Chung, Luis Martins
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Helpful
March 05, 2023

I’m surprised from the people who serve me on Sansone device.They are friendly,honest and very professional…Thanks Sansone Hyundai service…!!!! More

by bici.artur
Recommend Dealer
Yes
Employees Worked With
Patick J Ehrhart
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Helpful
February 21, 2023

The assistant service manager is very kind. .he was quick doing my car maintenance.. Antonio Toro is his name.. very professional.. More

by mariac0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Toro, Luis Martins
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Helpful
February 19, 2023

Salesman and manager were great. I ended up with a car if it dreams and needs More

by Knderenzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Taylor
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Helpful
February 17, 2023

It Took forever to get in the part. This was unacceptable because it was a recall. Calls were never returned from tge parts department. Never again!!! More

by Suearva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patick J Ehrhart, Shannie McNiell
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Feb 22, 2023 -

Sansone Hyundai responded

Thanks for the feedback. We're so sorry for the longer wait time and miscommunication you experienced regarding your vehicle's service needs. We'd like to learn more about what happened, so we can try and reach a resolution. At a time that works best, please email our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. We appreciate your patience.

Helpful
January 24, 2023

Prompt service. Friendly staff. Expected to be there for hours and it took only 90 minutes. More

by harnickmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannie McNiell
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Helpful
December 28, 2022

Excellent customer service provided by Sherry Roberts. From the moment the vehicle was dropped off to the pickup time. Excellent communication skills with great knowledge of the vehicles recalls etc. More More

by Dol70re
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael B. Pachytel, Paul Miguel
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Helpful
December 28, 2022

I had a good experience. My car had a warning on my screen and engine would intermittently die or not start at all. It was basically unsafe and as a senior I was fearful of b More

by Poppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fox in sales., Luis Martins
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