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Sansone Hyundai

Avenel, NJ

3.8
1,004 Reviews

92 U.S. 1

Avenel, NJ

07001

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1,004 Reviews of Sansone Hyundai

April 10, 2013

When buying a car make sure you do your homework and espically TRADING IN YOUR CAR. THIS WAS MY THIRD PURCHASE THATS RIGHT THREE CARS IN SEVEN MONTHS. MY ONE CAR 2009 ELANTRA THEY GAVE ME 6,500 for the More

by eddiedpe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
michael marceca
Apr 16, 2013 -

Sansone Hyundai responded

Thank you for taking the time to review us. We are very sorry to hear about your negative experience at our dealership. I would love to get in touch with you to understand your situation better. My name is Karan Verma and I handle any type of concerns that our customers may have. Please provide me with as much information as you can with detail. Including when you bought a car from us, who was the salesperson, and anything else you can let me know. I tried to do some investigation and I couldn't find any information. I want to help you any way that I can and bring you to good graces. Is there a good time you can speak? You can send me your contact information with your name, phone number and email address or you can reach me at my personal number and email below. Karan Verma Human Relations Sansone Auto Network kverma@sansoneauto.com 732-815-2494

Apr 17, 2013 -

eddiedpe responded

I will contact you with the info you need tomorrow 4/17/13 please let me know your hours in my e mail eddiedpe@aol.com

Apr 25, 2013 -

Sansone Hyundai responded

Here at Sansone AutoMall, customer satisfaction is our top priority. When we learned of this customer’s experience we were saddened and concerned. Fortunately, we were able to resolve the issue and come to an agreement with the customer. We read all our DealerRater reviews and view them as opportunities to grow and improve. Thank you to this reviewer and to future reviewers for taking the time to write a review and we appreciate your feedback. Sansone Auto Network Team

April 09, 2013

I never felt pressured. The gentlemen that I did work with were friendly, and extremely professional. Everything was explained to us and when we left with our new car, we had all questions answered. It w More

by mcollica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osama Zeidan, Ray Azarcon
April 02, 2013

Friendly service and great wisdom in the way of salesmanship. I was initially hesitant to get a new car because I thought it wasn't for me, I was told that with all the perks and service that came More

by kinganubis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Minieri
April 02, 2013

Ricky Scott was so personable & knowledgeable when I purchased my 2013 Santa Fe. He took his time and answered every question my husband & I had. ThIs was a great experience. Did not rush me or pressure More

by sandals2011
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Scott, Ricky Scott
March 30, 2013

I was very pleased with Ray. He made it less complicated to buy a car without any pressure. I would recommend Ray to my relatives who want to buy a car More

by rayhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Azarcon
March 28, 2013

Michael Odierno was fabulous. I traveled from Howard Beach to NJ to buy a car from him. He came to me with such a high recommendation, i never belied that it would be this good. In the past , Car shoppi More

by Ltclemente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Odierno
March 28, 2013

I bought several vehicles from this dealership and yet again, never a disappointment. The friendliness and patience that Ray gives to his customers makes you feel less anxious about the big decision you More

by LolitaPujol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Azarcon
March 24, 2013

Mr. Brake is an exceptional sales person. He quickly and completely outlined proposed deal terms and he and the dealership delivered as promised. We'll be back in the future and strongly recommend Mr. Brake More

by RWH111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Brake
March 24, 2013

Great service overall. Took a very long time for the whole process to be completed but pleased with service in general and a happy customer. More

by gr7211
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
benjamin hughett, Benjamin Hughett
March 21, 2013

Michael Odierno was our salesman. He sat with us and listened to our needs, taking the time to explain our different options. We felt comfortable with him. We left happy with a new car. We were so ha More

by JoMar22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Odierno
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