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Sansone Hyundai
Avenel, NJ
984 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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984 Reviews of Sansone Hyundai
August 29, 2022
This is the 2nd time I’ve brought my 2017 Hyundai Elantra in for a check engine light, shaking car and acceleration issues. They can never find the right issue. The first time thy told me it was an ignition in for a check engine light, shaking car and acceleration issues. They can never find the right issue. The first time thy told me it was an ignition problem and a battery issue. A month later, the same issue recurred. They had the car for a week and kept telling me they didn’t find anything. On the last day of having the car, they told me it was an ignition coil. A week later, and I am back with the same issue!!! They don’t do their job and are only looking at computer codes rather than actually finding the problem! Again, I am carless since they failed to fix my car! I was told to contact the customer service manager, Shaquasia Thompson, and she has failed to return any of my emails. So the problem still exists and clearly the customer service is the worst I’ve ever dealt with! They failed to return my phone calls as well. More
by Goaliegirl1992
Employees Worked With
Al
August 12, 2022
The team at Sansone with thanks to our sales rep Tricia did an amazing job from start to finish. They found the vehicle I needed and everything from start to finish was low pressure and incredibly helpful did an amazing job from start to finish. They found the vehicle I needed and everything from start to finish was low pressure and incredibly helpful: I would absolutely buy another car from here again. More
by Eric Stiles
Employees Worked With
Tricia was our sales rep. She and the finance team were excellent.
July 26, 2022
Luis Martins is the man! Always helpful and friendly. Overall, I am happy with this dealership. Always helpful and friendly. Overall, I am happy with this dealership. More
by RTUNES3
Employees Worked With
Ronnie Thompson, Terry Chung, Jack Sharbon, Paul Miguel, Armando Arroyo, Luis Martins, Eric Bennett
July 22, 2022
Luis Martins is courteous, knowledgeable and a true professional in his position. He was very patient in taking time to address questions whose answers were not so clear to me. professional in his position. He was very patient in taking time to address questions whose answers were not so clear to me. More
by jbailey
Employees Worked With
Thomas Peoples, Luis Martins
July 06, 2022
The advisor was ok. This was my first service at this dealership. They did not was the vehicle and the waiting area was not very clean. This was my first service at this dealership. They did not was the vehicle and the waiting area was not very clean. More
by Dj
Employees Worked With
Patick J Ehrhart
