Sansone Hyundai

My wife and i wanted to purchase a sonata. The salesman asked a lot of questions about the color, options, ect. Then ignored all the answers. We went for a test drive in a model we were not interested in. asked a lot of questions about the color, options, ect. Then ignored all the answers. We went for a test drive in a model we were not interested in. Then the salesman, Ken, tryed to sell us that care at an unreasonable price. He also offerd 4000 less than my trade in was worth. This is not good business, this smackes of opportunism. More

this is the most pleasurable new cars sales experience I have ever had!! You all made me feel that I was the most important customer there! have ever had!! You all made me feel that I was the most important customer there! More

To Hyundai Customer Service, I would just like to To Hyundai Customer Service, I would just like to extend my praise to a salesperson named Frank Lorence in Sansone Hyundai at 90-100 Route 1 in Ave To Hyundai Customer Service, I would just like to extend my praise to a salesperson named Frank Lorence in Sansone Hyundai at 90-100 Route 1 in Avenel New Jersey. We went into the dealership on Tuesday March 20th around 1pm. He took us on 2 test drives in different Hyundai Santa Fe trucks, and before we even took the car out he explained pretty much every feature in the cars, and did a through demonstration of each one. He showed us how the Blue Tooth worked, the heated seats, the mirrors, and other options. My husband and I sat and talked with him, and realized we had a lot in common with Frank. He is a pretty honest and open person. That day we decided to leave the dealer and think about it, as well as price another dealership, and he assured us that if we needed anything at all that we could call his cell phone number anytime. He took all of our information, and although he was sad to see us leave, I assured him we would definitely be back in touch. Sure enough, the next day we decided that we wanted to give Frank the sale rather than go to another dealer- we found out that Frank was off that day (Wednesday) but we called his cell phone, and he got back to us fairly quickly on his day off. He contacted the dealership to get all our paperwork ready, which he saved from the previous day, since we were going to come in and pick up the car the following day on Thursday when he was in the office. On Thursday when we arrived at the dealer, Frank came right up to us before we even got out of our car, shook our hand, and told us that he had already had the vehicle prepped for us, and all we needed to do was worry about closing the deal! He even pointed out that he noticed the newly prepped Santa Fe had a small ding on the passenger door, and that he would set up an appointment for us to correct it, while giving us a rental car for the days it was being fixed up! All in all, Frank was an excellent sales consultant, and he should be rewarded. He is a rare gem in the whole “car sales” world- honest, friendly, not overly obnoxious like many salesmen I have dealt with, and he never once said “No, that price isn’t do-able”. He always said, “Let’s see what I can do” or “I will get you in this car, I promise!”. Another person who helped us and was very honest was the Financial person at the same dealer named Terry. He was very good at telling us the benefits of each add on package, and how it would benefit us in the long run. He made everything quick and painless for us, and we are happy for that as well. Thanks! Nicole and Stephen Adamczyk More

Shopping for a new car at this dealer was a very Good Experience! Friendly and informative Staff and I would recomend to my friends and family. Experience! Friendly and informative Staff and I would recomend to my friends and family. More

Because i am very happy with my car buying experience at sansone and the way they made me feel confortable and part of the sansone family sansone and the way they made me feel confortable and part of the sansone family More

Very helpful without being pushy. Provided a thorough explanation of all aspects of the purchase as well as auto's features. Would recommend to other buyers. explanation of all aspects of the purchase as well as auto's features. Would recommend to other buyers. More

Overall, I'm quite satisfied with the experience purchasing our new car. Though the dealer did not have a hybrid Sonata to show when we first visited Sansone, Peter called me 4 days later when the purchasing our new car. Though the dealer did not have a hybrid Sonata to show when we first visited Sansone, Peter called me 4 days later when the first couple 2012 were delivered. Throughout the test drive and negotiations Peter was well equipped in answering any questions I had about the hybrid and was very informative as to the features I was unaware of. I'll be the first to admit that I wanted to get the purchase price as close to free as possible but, in the end, my deal came very close to the best number I contemplated before walking in the door. This was my 2nd new car purchase from Sansone Hyundai and I very much anticipate contacting Peter Herbst the next time we intend on making a new car expenditure. More

I purchased my vehicle after extensive research on my part. I was treated very well from the moment I walked through the door. Charles is an excellent salesman, but he is much more. He is kind and car part. I was treated very well from the moment I walked through the door. Charles is an excellent salesman, but he is much more. He is kind and caring and makes you feel as though you are family. He worked very hard to make sure that I was comfortable and happy, both in the purchase and in my surroundings. What a great experience this was and I will surely purchase my next vehicle with this GREAT gentleman.!!!!(which I expect to do in the next few months). ALSO**** the manager GARY and the finance gentleman Terry Chung were absolutely fabulous. I felt like I was visiting family and having a wonderful time. Finally...the presentation of my vehicle.....A beautiful..hand made... sign with my name...taped to the inside of the windshield...wishing me well and welcoming me to the Sansone family. Thanks Chip...you surely do deserve recognition!!!!!!! Debbie Inverno More

Mr. Ronnie Thompson is a pleasure to work with. A Mr. Ronnie Thompson is a pleasure to work with. A courteous, polite,very informative,knowledgeable professional. A man who knows his industry and do Mr. Ronnie Thompson is a pleasure to work with. A courteous, polite,very informative,knowledgeable professional. A man who knows his industry and does it well. Excellent customer skills and follow up. I would definitely refer friends and family to go and see Mr. Thompson. I would return myself as well. Mr.Thompsom on a rate scale from 1-10 I would rate him a 10 Sincerely, Carmen M. Caterina More

This dealership gave me the best experience I had ever had when buying a car, I will come back and purchase again and I will reccomend them to my friends and faamily. had when buying a car, I will come back and purchase again and I will reccomend them to my friends and faamily. More