Sansone Kia
Avenel, NJ
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112 Reviews of Sansone Kia
I drive from SI to only come here because I’ve never been let down. Thank you for amazing service and for treating each customer like a human being, it is really appreciated let down. Thank you for amazing service and for treating each customer like a human being, it is really appreciated More
Reached out to this dealership 2/18 inquiring about a vehicle which I was told was available. I spoke to Arianna who informed me that she would be sending me the window sticker and the cost breakdown wit vehicle which I was told was available. I spoke to Arianna who informed me that she would be sending me the window sticker and the cost breakdown within 10 minutes of our call at 12:50PM. I later reached out about 1.5 hrs. later to which I am informed by another gentlemen that this vehicle was sold at 1:40PM and that there was another vehicle that fit my inquiry arriving in March. I asked to speak to a manager to which the transfer failed. I get a call back from now a 3rd person from this dealership informing me that the initial vehicle i inquired about was sold AND there was not another vehicle in transit for March that fell in line with that I was searching for. Not only was I provided information twice, I never received the courtesy of a call back or email which was promised to update me or own up to their mistakes. On principle this is both bad training from management's part to not properly train their team and unprofessional to not do what it is that you said you will. Absolutely disappointed and I would caution others to make sure 100% that the vehicle you are asking about is actually in stock and avoid the nightmare that I went through. More
Tito was upfront, honest and great salesman! One of the only dealerships nearby selling the telluride at MSRP. I waited two months but got the car I wanted at the right price. Tito was a great communicator only dealerships nearby selling the telluride at MSRP. I waited two months but got the car I wanted at the right price. Tito was a great communicator and had everything ready for us when we picked up the car. Highly recommend Tito and Sansone Kia! More
We had a great experience with our sales person Mariela Rodriguez. She was very professional and efficient. Will be happy to deal with her in the future. Looking forward to driving my new Kia 5. Rodriguez. She was very professional and efficient. Will be happy to deal with her in the future. Looking forward to driving my new Kia 5. More
Always leave this place satisfied and all my concerns are always addressed by Spencer. Service can go a bit more speedy but overall great location with great staff! always addressed by Spencer. Service can go a bit more speedy but overall great location with great staff! More